Al Khobar Hotels: Holiday-Inn - Reservations Centre

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7.7Good775 reviews

Al Khobar : Old Airport Road

Reviews summaries

Holiday Inn Al Khobar by IHG, is highly regarded by guests for its strategic location, nestled on a lively street with tranquil, well-coordinated spaces. Its central position between Khobar and Dammam makes it a convenient choice for travelers exploring key areas such as Dhahran Mall, Al Rashid Mall and the corniche. The hotel's quiet environment, combined with cleanliness, sophistication and a cooperative staff, further enhances the guest experience. The breakfast service at the hotel receives mixed reviews. Many guests commend the quality and variety, describing it as delicious, comprehensive and perfect with a pleasant dining location. However, some guests feel that the breakfast, although good, is somewhat expensive and lacks variety and freshness. Issues such as cold food, limited menu items and small quantities are mentioned with a few guests experiencing stomach discomfort. Dinner experiences also receive varied feedback with many guests praising the dinner buffet as perfect and amazing. However, some find the options limited and believe the prices are high. Early buffet closing times are also noted. Despite these concerns, the overall quality of dinner is generally positive. Guest reviews of the rooms reflect a mix of satisfaction and areas needing improvement. Positively, the rooms are praised for their spaciousness, comfort and cleanliness, contributing to a peaceful stay. However, the furniture is often described as old and worn out and there are mentions of issues with room cooling control devices. Delays in room readiness at check-in and occasional slow room service are also noted, though some guests find the service great. The hotel's cleanliness is frequently highlighted as a strong point with many guests appreciating the well-maintained rooms and facilities. Despite occasional complaints about poor cleanliness and unpleasant smells in some rooms, the majority of reviews emphasize the hotel's high standards of cleanliness, marking it as a reliable choice for those prioritizing a tidy environment. Staff service at Holiday Inn Al Khobar consistently earns high praise. Guests commend the reception team, noting individuals like Sister Sarah and Ms. Noor, for their cheerful, helpful and supportive nature. Staff are described as courteous, friendly and welcoming, contributing to a positive atmosphere and a comfortable stay. The hospitality provided by the entire team, from managers to front desk personnel, is frequently highlighted as a significant positive aspect of the hotel. Overall, Holiday Inn Al Khobar by IHG, is recognized for its excellent location, cleanliness and exceptional staff service, making it a favorable choice for travelers despite some areas that could benefit from improvement.

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8.4Very good2,445 reviews

Al Khobar : 2532 Khadim Al Haramain Ash Sharifain Rd

Reviews summaries

Holiday Inn & Suites - Al Khobar by IHG, is widely praised for its outstanding location, making it an ideal choice for both business and leisure travelers. The hotel is situated directly on the highway, offering convenience and easy access to major attractions such as Aramco, Al Rashid Mall and Dhahran Mall. The surrounding area includes gas stations and fast food options, which add to its appeal. The hotel's breakfast receives positive feedback for its diverse and delicious buffet, complemented by a clean and spacious dining area with attentive staff. Though some guests wished for greater variety, the Egyptian manager and his team are noted for their exceptional service. The dinner experience is characterized by a pleasant restaurant atmosphere and a variety of dining options. While the a la carte dining is preferred over the buffet, some guests mentioned improvements are needed in the set menus and clarity of offerings. Guest rooms are a standout feature, frequently praised for their spaciousness, cleanliness and comfort. The modern decor, comfortable beds and additional touches like room fragrance contribute to a relaxing ambiance. Minor critiques include occasional noise disturbances and a lack of soundproofing, but these are exceptions rather than the norm. Cleanliness across the hotel is consistently highlighted as excellent with the property being described as spotless and well-maintained. Some minor issues such as dust on furniture were mentioned but did not detract significantly from the overall positive perception. The staff at Holiday Inn & Suites - Al Khobar is commended for their courtesy and professionalism. Receptionists like Ms. Searene, Firas and Ahmad are often mentioned for their exceptional service and housekeeping and restaurant staff are also praised for their helpfulness. The large swimming pool is a key amenity, appreciated for its size and separate fitness facilities. However, issues with the pool's cold temperature and privacy for women were noted, as well as occasional crowding during busy times. Parking facilities receive positive feedback for their convenience with options for underground and basement parking and the added benefit of a free valet service. However, limited parking in front, ongoing repairs and a somewhat dangerous exit route are areas for improvement. The hotel is also recognized as family-friendly, providing amenities such as baby beds, cribs and a game area for children, though some facilities were noted as not fully ready for children's use. Overall, Holiday Inn & Suites - Al Khobar is lauded for its strategic location, cleanliness and comfort, making it a top choice for various travelers.

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7.1Good1,224 reviews

Al Khobar : King Faisal Bin Abdul Aziz Street

Reviews summaries

Holiday Inn Al Khobar - Corniche by IHG, enjoys a prime location near the picturesque corniche, offering stunning views of Lake Khalid and easy access to the city's main street, Dammam airport, essential services, shops and tourist attractions. Guests appreciate the hotel's scenic sea views and convenient central positioning. The breakfast service at the hotel garners mixed reviews. While certain guests praise the diverse, delicious buffet and commend the exceptional espresso coffee, others find the selection ordinary with a recurrence of items and limited variety. The dining experience generally has high points, particularly for those who experience excellent service, although some seek more variety and better food quality. Dinner experiences are similarly varied with many guests noting the fantastic food and service and an excellent selection of breakfast and dinner options. However, some feel the dinner buffet lacks variety and quality, finding it expensive and suggesting improvements in the menu offerings. Rooms receive a mix of praise and criticism. On the positive side, rooms are described as clean and comfortable with some enjoying garden or pool views. However, many guests feel the rooms are outdated, worn out and in need of refurbishment. Cleanliness issues such as stained furniture, dirty carpets and poor smell are additional concerns, along with maintenance issues like malfunctioning locks and insufficient lighting. Cleanliness in general sees mixed feedback. While many guests appreciate the diligent cleaning staff, others highlight problems in the bathrooms, old linens and occasional pests. There is a general call for more consistent cleanliness and maintenance. The highlight of many guests' stays is the exceptional service provided by the staff. Front office members, in particular, receive high praise for their friendliness, professional attitude and efficiency. Noteworthy mentions include standout employees like Mr. Ashraf and Mr. Bassam who make remarkable impressions on guests. The housekeeping staff too are often highlighted for their courteous demeanor and diligent work. The wifi service, though generally good, has periodic issues with weak signals and connectivity difficulties. The pool attracts mixed reviews, appreciated for its serene setting but critiqued for its small size, cleanliness issues and lack of amenities like deck chairs and proper lighting. Parking is appreciated for its availability and ease of access, although there are occasional mentions of limited spaces and the need for maintenance. For families, while the hotel provides certain amenities like chairs for children and a pool, some find the layout inconvenient and the atmosphere noisy, suggesting the need for more renovations to become more family-friendly. The comfort of the beds is generally well-regarded with many guests noting the spacious king-size beds as very comfortable contributing to a restful night’s sleep. Business travelers find the hotel suitable and convenient for work-related stays, valuing its organized, clean facilities and affordable rates, despite the room for improvement in certain amenities and services. In summary, Holiday Inn Al Khobar - Corniche boasts a fantastic location and exceptional staff service as major strengths, though it could improve the dining variety, room maintenance, cleanliness and pool area to enhance the overall guest experience.