Copenhagen Hotels: Best-Western - Reservations Centre

Popular

8.4Very good2,881 reviews

Copenhagen : Helgolandsgade 4

Reviews summaries

Best Western Hotel Hebron, situated in the heart of Copenhagen, is highly praised for its strategic location. Guests appreciate its proximity to major attractions such as Tivoli Gardens and the City Hall Square, making exploration convenient whether on foot, by bike or using public transportation. Despite its central location, the hotel offers a peaceful retreat, tucked away on a quiet side street that ensures a restful stay amidst the city's vibrant life. The breakfast at the hotel receives rave reviews for its extensive and high-quality selection, featuring both continental and hot foods, as well as traditional Danish specialties and gluten-free options. Guests have highlighted the fresh and well-presented offerings with particular delight in the make-your-own waffles and homemade items. The breakfast area, though sometimes crowded, is noted for its pleasant and cozy atmosphere. When it comes to the rooms, opinions are mixed. Many guests find the rooms clean, comfortable and well-furnished with cozy and stylish decor. Family rooms are particularly appreciated for their ample space and comfort. However, some guests have noted that certain rooms can be small and outdated with noise being an issue in some cases due to thin walls and poor sound insulation. Despite these drawbacks, the hotel's beautiful common areas and stylish retro rooms remain appealing. Cleanliness is a strong point for the Best Western Hotel Hebron with many guests praising the spotless condition of both rooms and public areas. The hotel maintains high cleanliness standards, creating a welcoming and cozy atmosphere. The modern, comfortable accommodations and polished look add to the positive guest experience. The staff at the hotel are consistently commended for their friendliness, professionalism and helpfulness. Guests appreciate the warm reception and attentiveness of the team, which significantly enhances the overall experience. Free WiFi is available throughout the property and is generally reliable and fast, although some guests have reported occasional connectivity issues. Parking, however, presents a challenge with nearby options being costly and limited in availability. The hotel does offer bike rentals, which many guests find to be a convenient alternative. Best Western Hotel Hebron is a recommended choice for families, offering various room configurations that accommodate large groups comfortably. The friendly staff, thoughtful additions like baby cots and a cozy courtyard add to the positive family experience. For those interested in nightlife, the hotel is surrounded by a dynamic array of restaurants, bars and clubs. However, this bustling environment can be noisy, which might not suit all guests, especially families with young children. While most guests find the beds comfortable and cozy, some have noted issues with size and mattress quality. The charm and welcoming atmosphere of the hotel, coupled with its central yet tranquil location, make it a favored choice despite some of the mixed reviews on room size and noise. Overall, Best Western Hotel Hebron provides a pleasant stay with its charm, cleanliness, friendly staff and superb location, making it a well-regarded option for travelers seeking comfort and convenience in Copenhagen.

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6.8Pleasant12,801 reviews

Copenhagen : Kastruplundgade 15

Reviews summaries

The Best Western Plus Airport Hotel in Copenhagen is widely acknowledged for its strategic and convenient location. Just a 10-15 minute walk from Copenhagen Airport and near the Kastrup Metro Station, the hotel provides easy access to public transportation, making city center commutes quick and simple. Guests appreciate the peaceful neighborhood, nearby grocery stores, restaurants and areas like Amager beach, making it an excellent choice for both short and extended stays in Copenhagen. The hotel's proximity to the airport and city's attractions, combined with friendly staff and clean facilities, adds to its appeal for travelers. Breakfast at the hotel is consistently praised for its excellent quality and variety. The morning buffet offers a diverse selection, catering to various tastes with American and continental dishes, fresh bread and a waffle maker for kids. The early start time of 5:30 am is especially beneficial for those with early flights. Despite occasional notes on pricing and menu repetition, the breakfast is deemed to offer good value for money. While the rooms are lauded for their spaciousness and cleanliness, many guests highlight the need for updates and renovations. Positive reviews center on the large, well-lit and comfortable rooms, ideal for family stays. However, common complaints include dated décor, worn furniture, lack of air conditioning and inconsistent room temperatures. The clean and functional accommodations meet traveler’s needs but could benefit from modernization. Cleanliness in the hotel receives mixed feedback. Although many guests commend the tidy rooms, clean bed linen and snow-white towels, there are reported issues with dirty carpets, stained upholstery and poorly maintained bathrooms. The dedication of staff to cleanliness and their friendly service is recognized, but an emphasis on regular maintenance and upgrades is recurring in reviews. The hotel staff receive abundant praise for their friendliness, helpfulness and professionalism. Guests appreciate the welcoming atmosphere, efficient service and accommodating nature of the staff. While there are occasional mentions of unfriendliness and unprofessional behavior, the majority of reviews reflect positive interactions with hotel employees. Free Wi-Fi at the hotel offers varied experiences. Some guests note reliable and fast connectivity, while others report weak signals, inconsistent performance and frequent disconnections, particularly on higher floors or in certain areas of the room. Despite these issues, the provision of complimentary Wi-Fi is appreciated. The gym facilities receive favorable reviews for being fully equipped, spacious and modern, though some guests find it challenging to locate or experience maintenance issues. Positive remarks include the comprehensive area with weights and workout equipment, adding value for fitness enthusiasts. Parking at the hotel is generally found to be convenient with spacious and secure spots. Guests appreciate the availability of free parking and EV charging points. Though there are mixed opinions on parking costs, the overall consensus is positive with the parking facilities being functional and beneficial. For families, the hotel offers a welcoming environment with family-sized rooms, a playground and child-friendly amenities. The breakfast variety, including kid-friendly options like waffles, is particularly appreciated. While minor issues such as outdated furniture are noted, the overall sentiment is that the hotel caters well to families seeking a comfortable and accommodating stay. The nightlife around the hotel includes several bars and restaurants within walking distance, providing a mix of lively entertainment and a good atmosphere, although details about the nightlife are less extensive compared to other aspects of the hotel. Overall, the Best Western Plus Airport Hotel is a strategically located, family-friendly hotel with commendable breakfast offerings, friendly staff, useful amenities and the opportunity for comfort and ease for travelers, despite areas in need of improvement.

Hotel Astoria, Best Western Signature Collection

7.8Good5,429 reviews

Copenhagen : Banegaardspladsen 4

Reviews summaries

Hotel Astoria, part of the Best Western Signature Collection, enjoys an exceptionally central location in Copenhagen, adjacent to the central train station and within walking distance of major tourist attractions like the historic Tivoli Gardens. This prime spot allows guests to easily explore the city or enjoy nearby dining and shopping options. Guests frequently praise the hotel for its rich history and charming ambiance, dating back to its original 1935 design. The lobby exudes a cozy atmosphere, enhanced by the friendliness and helpfulness of the staff. The breakfast buffet is a standout feature, receiving high marks for its variety, quality and ability to cater to diverse dietary preferences, including vegan options. Complimentary tea, coffee and fruit in the lobby add to the welcoming experience. While the hotel does not have an in-house restaurant, the proximity to Tivoli Food Halls and nearby dining establishments provides ample culinary choices. Guests commend the high quality of food available in the vicinity, from delicious dinners to varied buffets. The Happy Hour at the hotel’s bar also receives positive feedback for its excellent selection of beer and wine. The accommodations reflect the hotel's historical charm, featuring clean and cozy rooms with comfortable beds. Despite some rooms being on the smaller side and lacking modern amenities like air conditioning or refrigerators, guests appreciate the spacious family rooms and large common areas. The central location comes with some drawbacks, including noise from the nearby train station and occasionally thin walls. Cleanliness receives mixed reviews. Many guests find the rooms and common areas to be clean and comfortable, but others note issues like dusty shelves, mold in bathrooms and noise disturbances. Service at the hotel is often described as friendly and helpful with staff members going above and beyond to ensure a pleasant stay. Families are well-catered for with spacious rooms, a family-friendly breakfast area and amenities like free baby cots. The hotel's location near kid-friendly attractions and the welcoming atmosphere make it a good choice for families visiting Copenhagen. WiFi accessibility is generally positive with most guests finding it strong, fast and reliable enough for online work, although some mentioned areas for improvement regarding signal strength and network security. Overall, Hotel Astoria offers a unique blend of historical charm, exceptional location and welcoming service, making it a recommended choice for travelers seeking comfort and convenience in Copenhagen.