Dubai Hotels: Sheraton - Reservations Centre

Sheraton Mall of the Emirates Hotel, Dubai

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8.6Fabulous3,650 reviews

Dubai : Sheikh Zayed Road , Al Barsha

Reviews summaries

The Sheraton Mall of the Emirates Hotel in Dubai is a highly recommended hotel for its excellent location, friendly and accommodating staff and delicious breakfast buffet. Guests appreciate the convenience of being right next to the Mall of the Emirates and having easy access to public transportation. The rooms are spacious and clean, although some guests noted that some rooms are old and dated. However, the hotel staff is quick to address any issues. The hotel is consistently clean and well-managed with a wonderful pool experience and comfortable beds. Overall, guests can expect a luxurious experience in an excellent location with convenient access to the Emirates Mall.

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8.6Fabulous2,210 reviews

Dubai : Baniyas Street

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The Sheraton Dubai Creek Hotel & Towers delivers a highly praised experience across various aspects, largely focusing on the positive elements. Situated in the heart of Deira, the hotel benefits from a prime location that offers stunning views of Dubai Creek, alongside easy access to local attractions and transportation options like the Union Metro Station. This blend of accessibility and picturesque surroundings makes it an ideal choice for travelers seeking tranquility away from the city's hustle. Dining at the hotel is a significant highlight, especially the breakfast buffet, which garners exceptional reviews for its diverse selection and high quality. Guests commend the wide array of international cuisines offered, with an emphasis on variety and vegetarian options, all served with outstanding hospitality by the staff. Dinner experiences are also favorable, with multiple restaurant choices that include delightful Italian, Japanese, and Indian cuisines, complemented by serene views over the Creek. Rooms are consistently recognized for their spaciousness, comfort, and breathtaking views. Guests frequently mention the cleanliness and the cozy ambiance, particularly appreciating the luxurious club rooms and well-maintained facilities. Despite some aspects showing signs of wear, the overall comfort and amenities earn positive feedback, providing a relaxing space for guests to unwind. Cleanliness across the hotel is impeccable, maintaining a high standard of hygiene throughout the property. The friendly and professional staff are a standout feature, often described as the best part of the hotel experience. Their dedication to guest satisfaction is evident in the personalized service and warm atmosphere. While the Wi-Fi service is occasionally inconsistent, efforts to resolve connectivity issues are noted. Onsite wellness facilities, including the spa and gym, offer guests rejuvenating options, with particular praise for the quality of treatments and massage services. The pool, though modest, provides a serene escape with attentive service and proximity to the Creek. Convenient valet parking enhances the ease of a stay at Sheraton, while the family-friendly environment ensures comfort for guests traveling with children. The hotel successfully balances relaxation and the excitement of Dubai, making it an appealing choice for a memorable visit.

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8.3Very good1,389 reviews

Dubai : 4C street, Al Mankool

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Located in the Bur Dubai area, Four Points by Sheraton Bur Dubai garners high accolades for its centrality and proximity to various amenities. Its strategic location close to Meena Bazaar, numerous Indian restaurants, metro stations and key attractions like Dubai Mall and the historic city of Dubai makes it a popular choice for both tourists and business travelers. Despite some challenges with navigation and construction nearby, the hotel's peaceful surroundings and convenient accessibility to the airport add to its appeal. The breakfast offerings at the hotel receive noteworthy praise for their quality, variety and accommodating options for special dietary needs. Guests frequently highlight the delightful combination of Indian and continental items, friendly staff and fresh selections such as poached eggs, omelettes, fruits and yoghurts. Although there are occasional comments about limited vegetarian options and food temperature, the overall sentiment remains strongly positive. Dinner experiences at the hotel's dining outlets, especially the acclaimed Purani Delhi restaurant, stand out for their quality and taste. Guests commend the flavorful Indian dishes, despite a limited menu and appreciate the good service provided. While some find the menu prices high, the excellence of the food justifies the cost. The English-style pub and Ramadan buffet are also well-received, although a broader variety of dinner options would enhance the experience. Rooms at Four Points by Sheraton Bur Dubai are widely lauded for their spaciousness, cleanliness and comfort. Guests find the rooms large, comfortable and well-equipped with useful amenities. The cleanliness of the rooms and common areas is consistently praised with daily cleanings maintaining a high standard. Although the décor might appear dated to some, the overall atmosphere and maintenance of the rooms ensure a pleasant stay. The impeccable cleanliness throughout the hotel extends to the rooftop pool, which provides a clean, cozy spot for relaxation. The pool, while small, is well-maintained and appreciated for its heated feature and friendly service. Some guests note a lack of shade and early closing times as areas for improvement, but the rooftop location remains a highlight. The staff at Four Points by Sheraton Bur Dubai receive high marks for their friendliness, helpfulness and professionalism. Many guests mention specific staff members by name, praising their exceptional customer service and dedication. The cooperative and effective communication from the team significantly enhances the overall guest experience. The WiFi service at the hotel offers mixed experiences with guests appreciating the free internet access but some reporting issues with connectivity and performance, particularly with specific applications like FaceTime. The hotel's small spa delivers a generally positive experience with high-quality massage services, complemented by friendly and helpful staff. Despite some limitations in services and occasional noise disturbances, the spa provides a pleasant and relaxing environment. The gym is also well-equipped and maintained, although some guests find it a bit warm. Parking at the hotel is convenient and free with complimentary valet services adding to the ease. However, the basement parking area is noted to be tight and congested, making it a challenge for larger vehicles. The staff's excellent handling of parking needs helps mitigate these limitations. Families find the Four Points by Sheraton Bur Dubai to be a welcoming and comfortable venue. The spacious rooms and personalized services such as special towel arrangements and chocolates for special occasions create a pleasant environment. Though additional activities for kids could be beneficial, the overall family-friendly atmosphere and staff's attentiveness make it a highly recommended choice for family stays. Nightlife around the hotel is varied and lively with numerous bars and entertainment spots available nearby. Despite this dynamic scene, the hotel itself remains peaceful at night, providing a balanced experience for guests. Some noise from adjacent establishments might be mentioned, but the overall nightlife experience is attractive and diverse. In summary, Four Points by Sheraton Bur Dubai excels in delivering a comfortable, clean and strategically located hotel experience with exceptional service and a variety of dining options, making it a preferred choice for repeat visitors to Dubai.

Four Points by Sheraton Sheikh Zayed Road

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8.5Fabulous2,845 reviews

Dubai : Sheikh Zayed Road

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Four Points by Sheraton Sheikh Zayed Road is a great hotel for those looking for a convenient location in the heart of Dubai. Guests rave about its proximity to significant landmarks, including the Burj Khalifa, Museum of the Future and the Dancing Fountains. The hotel is just a short walk from the metro station, making it easy to explore the city. The breakfast is excellent with a variety of options available, including Indian breakfast options not found in many hotels. The rooms are spacious and clean with comfortable beds and good water pressure in the shower. The hotel's cleanliness is superb with spotless rooms and bathrooms and the staff is friendly and accommodating. The rooftop pool and bar provide stunning views of the skyline, making it an ideal spot for relaxation during the day or evening. The hotel is centrally located on Sheikh Zayed Road, providing quick access to the metro, nearby attractions, shopping and bars. The bed quality is excellent and guests appreciate the cleanliness of the rooms and overall good location. Although some guests found the property to be a bit dated and the interiors need upgrading, this doesn't take away from the nice experience overall. Overall, Four Points by Sheraton Sheikh Zayed Road is a great choice for tourists looking to immerse themselves in Dubai's nightlife or for those seeking a comfortable stay with excellent rooftop amenities.

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8.8Fabulous362 reviews

Dubai : Al Sufouh Road

Reviews summaries

The Sheraton Jumeirah Beach Resort is a standout destination, particularly for its prime location and excellent amenities. Positioned right on Jumeirah Beach with direct access to a private sandy shoreline, the hotel is perfectly situated for both beach lovers and city explorers. Its proximity to Dubai Marina, the Walk promenade and Bluewaters Island offers guests a convenient access to a variety of attractions, bars, restaurants and shops, making it easy to explore the vibrant city. Many guests appreciate the family-friendly environment, marked by close access to playgrounds and various dining options, along with stunning views of landmarks like the Dubai Eye. The peaceful garden, spacious outdoor areas and well-maintained swimming pool contribute to a serene and relaxing atmosphere, further enhanced by friendly and attentive staff. The breakfast experience at the Sheraton Jumeirah Beach Resort is another significant highlight. Guests are impressed by the remarkable variety and quality of the dishes, which feature fresh fruits, juices and a wonderful omelette station. The extensive buffet is a delight for many, offering an excellent start to the day despite minor issues like occasional overcrowding. Dinner offerings at the resort also receive high praise with themed evening buffets and diverse, high-quality selections. Guests relish the multi-cuisine options and the luxurious, delicious meals complemented by excellent service and a charming atmosphere, including enjoyable features like beachside shisha and barbecue dinners. Accommodations at the resort are spacious and comfortable, offering bright, clean rooms with magnificent sea views. While some find the decor dated and furnishings worn out, the overall cleanliness and comfort, along with the breathtaking views, ensure a pleasant stay. Efficient housekeeping services maintain a high standard of cleanliness, despite occasional lapses in maintaining pools and pathways. The exceptional staff service is a hallmark of the Sheraton Jumeirah Beach Resort, highlighted by the professionalism and friendliness of employees in various roles, from the reception to the restaurant staff. The dedication and attentiveness of the staff significantly enhance the guest experience, making the resort a welcoming and comfortable place to stay. The resort provides functional free WiFi, although some guests find it inconsistent for heavier usage such as calls. The gym is well-equipped and convenient, while the pool area, set amid lush surroundings, offers a lovely and relaxing environment, often commended for cleanliness and the warm, friendly demeanor of the pool staff. The beautiful and private beach stands out with its cleanliness and well-maintained facilities, ensuring a serene and comfortable seaside experience with amenities like sun loungers, umbrellas and towels readily available. Parking is hassle-free with ample spaces and valet services, contributing to a seamless experience for guests driving to the resort. Families, in particular, find the resort to be an excellent choice, thanks to the array of child-friendly amenities and activities. The resort's responsiveness to children's needs makes it a top destination for family vacations. Overall, the Sheraton Jumeirah Beach Resort combines a prime beachfront location with extensive facilities and exceptionally attentive service, making it a highly recommended destination for those seeking a relaxing and enjoyable stay in Dubai.

Four Points by Sheraton Production City, Dubai

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8.7Fabulous2,439 reviews

Dubai : Dubai Production City

Reviews summaries

Four Points by Sheraton Production City, Dubai caters primarily to business travelers and those seeking a peaceful environment away from the bustle of the city center. Its location is particularly convenient for individuals involved in the Studio and Production City areas and offers easy access to major roads and highways. It's close to Global Village and a small shopping center, enhancing its appeal for those with cars. However, tourists aiming for close proximity to Dubai's major attractions, downtown or the airport might find it less ideal due to limited public transportation and the ongoing construction in the surrounding area. The breakfast at the hotel is well-regarded with guests praising its varied and rich selection that accommodates different tastes, including delicious omelettes and vegetarian options. Despite some occasional comments on overcrowding and inconsistent food quality, many find it a highlight of their stay. Dinner offerings receive commendations for excellent preparation and service, particularly at the Indian and Pakistani restaurant, though a broader menu variety could further enhance the experience. Rooms at Four Points by Sheraton Production City stand out for their cleanliness, spaciousness and comfort. Guests appreciate the modern, well-maintained interiors and comfortable beds, ensuring a restful stay. While some sound insulation issues and minor maintenance concerns are noted, the overall consensus points to a high standard of accommodation. The hotel also excels in cleanliness with guests frequently complimenting the spotless housekeeping and the general hygiene across the property. The professional and friendly staff, often mentioned by name for their exceptional service, further elevate the guest experience, ensuring a warm and hospitable environment. While the hotel’s Wi-Fi service receives mixed reviews with some guests experiencing poor connectivity and slow speeds, the fitness center garners positive feedback for its state-of-the-art equipment and comprehensive facilities. The pool area, particularly the rooftop pool, is appreciated for its relaxing ambiance, although the pool’s temperature and depth have received some criticism. Parking facilities at the hotel are generally manageable, though there are occasional comments about the narrow entrance for larger vehicles. Families visiting the hotel find it accommodating and welcoming, enjoying amenities such as the swimming pool. However, there are suggestions for more dedicated family facilities. On the leisure front, golf enthusiasts appreciate the hotel’s proximity to accessible golf courses, adding to the overall appeal for both business and relaxation purposes. In summary, Four Points by Sheraton Production City, Dubai, offers a comfortable and clean environment with excellent service, making it a great choice for business travelers and those seeking a quiet retreat. Minor improvements in certain amenities and services could further enhance the guest experience, making it more appealing for a wider range of visitors.

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8.8Fabulous2,097 reviews

Dubai : Sheikh Zayed Road 3

Reviews summaries

The Sheraton Grand Hotel in Dubai has earned commendable reviews across various aspects, solidifying its reputation as a top choice for both business and leisure travelers. Its prime location on Sheikh Zayed Road offers easy accessibility to key attractions such as the World Trade Center, Dubai Mall and the Museum of the Future. The proximity to metro stations, restaurants, supermarkets and pharmacies underscores its convenience with efficient services like quick car parking adding to the overall guest experience. Guests have high praise for the hotel's breakfast, highlighting the extensive variety of international cuisines. The quality and freshness of the food, along with the inclusion of healthy and gluten-free options, add to the appeal. The sumptuous buffet and professional service, accentuated by a superb ambiance, contribute to a memorable dining experience. Dinner offerings are equally impressive with wide-ranging international dishes and exceptional themed nights like the seafood brunch. The quality of food and elegant dining environment often exceed guest expectations, making dinner a highlight of their stay. The rooms at the Sheraton Grand are well-maintained, spacious and modern, featuring high levels of cleanliness and comfort. Large windows offer stunning views of the Dubai skyline and practical amenities enhance the overall experience. Executive and suite rooms receive particular acclaim for their luxurious feel. Although some minor issues such as occasional cleanliness lapses and outdated furniture are noted, the general consensus is positive. Cleanliness throughout the hotel is a strong point, consistently noted by guests who appreciate the high hygiene standards in both rooms and public areas. This is complemented by the friendly, efficient and professional staff, who contribute significantly to a welcoming atmosphere. Specific individuals like David at the front door and Tristan in the club lounge are frequently praised for their exceptional service. While the hotel excels in numerous areas, its WiFi connectivity falls short with many guests experiencing slow and unreliable internet. However, the gym facilities receive positive remarks for their excellent and well-equipped environment, panoramic views and practical scheduling of classes. The rooftop pool is another highlight, providing a clean, inviting and relaxing space, despite its small size. Parking services are well-regarded with guests appreciating the quick, efficient and well-organized valet service. Despite some minor congestion issues at the entrance and tight underground spaces, the availability of free and secure parking adds to the convenience. Nightlife at the Sheraton Grand is vibrant with the hotel's own venues and nearby options creating a lively atmosphere. However, noise from the nightclubs can disrupt the comfort of the lobby area and rooms with some guests noting the lack of soundproofing. In summary, the Sheraton Grand Hotel in Dubai offers a combination of exceptional amenities, a prime location, high-quality dining and superb service, making it a standout accommodation choice. Minor areas for improvement include WiFi connectivity and noise management, but the overall guest experience remains overwhelmingly positive.