Edinburgh Hotels: Holiday-Inn - Reservations Centre

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7.9Good4,954 reviews

Edinburgh : 132 Corstorphine Road, Costorphine

Reviews summaries

The Holiday Inn Edinburgh Zoo by IHG, is a great option for visitors looking to explore the city with its convenient location between the airport and city centre and regular bus services right outside the hotel. The hotel's highlight is its proximity to the zoo, situated next door. Guests have praised the location as being quiet and with great views over the Pentland hills. The breakfast served at the hotel has received positive reviews for its great selection of hot and cold foods, efficiency and friendliness of the staff. The hotel's restaurant has received mixed reviews with some guests finding the food enjoyable and others finding it adequate but not great and some finding it expensive. The rooms have received mixed reviews with some guests finding them comfortable and clean, while others have criticized the outdated and tired rooms and lack of maintenance. The hotel's cleanliness has also received mixed reviews with some guests praising the attention to detail and others highlighting issues with housekeeping. The staff has received mixed reviews with some guests finding them friendly and helpful and others finding them lacking in education or unhelpful. The hotel's swimming pool is a great amenity for families with children, although some guests have noted that reservations can be difficult to obtain. The hotel's free parking and big car park have been praised, although some guests have had trouble finding parking or found the rates to be expensive. The hotel is a great option for families with its welcoming and clean environment, location next to the zoo and perks for children. The beds at the hotel have received mixed reviews with some guests finding them uncomfortable and others finding them very comfortable. Overall, the Holiday Inn Edinburgh Zoo by IHG, offers good value for money with its convenient location, friendly staff and family-friendly amenities.

Holiday Inn Express Edinburgh – Royal Mile by IHG

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7.9Good3,981 reviews

Edinburgh : 300 Cowgate

Reviews summaries

Holiday Inn Express Edinburgh – Royal Mile by IHG, excels in its prime location, central to Edinburgh’s key attractions, including Edinburgh Castle and the Royal Mile. Nestled quietly in the old town yet conveniently close to vibrant restaurants, shops and historical sites, it provides an ideal base for exploring the city. Proximity to Waverley Train Station and available parking further enhance its appeal, making it a top choice for both walking tours and travelers with cars. The breakfast experience is generally favorable, featuring a good variety of hot and cold items, including gluten-free options. While some guests find it basic yet adequate, others appreciate the plentiful and fresh food offerings. The COVID-19 restrictions prompted a shift to grab-and-go breakfast bags, which received mixed reactions but were appreciated by some for their convenience. Guest feedback on the rooms is varied. Despite their small size, rooms are noted for their cleanliness and comfort, equipped with necessary amenities and effective air conditioning. However, space constraints become apparent when accommodating families or when sofa beds are in use, leading to a cramped environment. Some rooms could benefit from better lighting and updating. Challenges aside, the rooms are generally well-maintained, ensuring a satisfactory stay. Cleanliness is a consistent highlight with the hotel and its rooms described as very clean. Daily housekeeping ensures a tidy environment and contributes significantly to a positive guest experience. The staff at Holiday Inn Express Edinburgh – Royal Mile receive high praise for their friendliness and professionalism. Notable mentions of specific staff members underscore the hotel's commitment to guest satisfaction with efficient and courteous service enhancing the overall stay. The availability of early morning to-go breakfasts and help with specific needs further attest to the staff’s attentive care. Wi-Fi connectivity presents a mixed experience. While many guests find the free Wi-Fi to be fast and reliable, issues with unstable and patchy connections are sometimes reported. This inconsistency suggests room for improvement in the hotel's internet services. For families, the hotel’s central location and welcoming staff are plus points, though the family rooms can feel somewhat congested. Space limitations are more manageable for brief stays, especially for families with young children. Services like free baby cots add to the hotel’s family-friendly appeal. The beds evoke mixed feedback with primary beds generally deemed comfortable but supplementary beds, such as sofa beds, often found to be lacking in comfort. Ensuring the right bed type in advance could enhance the sleep quality experience. As a three-star hotel, Holiday Inn Express Edinburgh – Royal Mile offers excellent value for money with clean, comfortable rooms that are well-maintained except for some areas needing attention like corridor carpets. The breakfast aligns with three-star expectations and the hotel's strategic location enhances its appeal for budget-conscious travelers. Some guests even suggest the hotel exceeds typical three-star standards, potentially earning a higher rating. For business travelers, the hotel provides adequate basic facilities, making it a suitable option for short stays. However, a few limitations such as the lack of conference rooms and occasional issues with business invoices should be noted. Overall, the Holiday Inn Express Edinburgh – Royal Mile is a highly recommended option for travelers seeking affordability, cleanliness, excellent service and a central location in Edinburgh. While there are minor areas for improvement, the hotel generally ensures a pleasant and convenient stay.

Holiday Inn Express Edinburgh - Leith Waterfront by IHG

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8.1Very good6,297 reviews

Edinburgh : Britannia Way, Ocean Drive

Reviews summaries

Holiday Inn Express Edinburgh - Leith Waterfront by IHG, is celebrated for its excellent location, positioned conveniently near public transport options that offer straightforward access to Edinburgh city center and the airport. Its peaceful surroundings, coupled with nearby attractions such as the Ocean Terminal shopping center and the Royal Yacht Britannia museum, make it a favorable choice for tourists. The proximity to Leith and ample parking facilities enhance the hotel's appeal. The breakfast experience is notably positive with guests appreciating a wide variety of high-quality food options, including freshly baked items and a cooked breakfast, all included in the room price. However, peak times can lead to a crowded dining area and occasional logistical issues. Dinner, though convenient, receives mixed reviews with limited menu options and inconsistent quality driving some guests to explore nearby restaurants instead. Rooms are frequently praised for their cleanliness, comfort and modern amenities. Despite some remarks about small sizes and occasional maintenance issues, the overall feedback highlights a cozy and well-equipped environment. The hotel's cleanliness is a standout feature with guests consistently finding both rooms and public areas well-maintained and inviting. Staff at the hotel earn high marks for their friendliness, professionalism and helpfulness, contributing significantly to a positive guest experience. Isolated incidents of less favorable interactions are vastly outnumbered by commendations for the staff's welcoming demeanor and efficient service. WiFi services present a mixed experience with many guests enjoying strong, reliable connectivity while others report issues with signal strength and consistency. Family accommodations, while benefiting from a friendly environment and convenient amenities, suffer from room size limitations and discomfort with pull-out beds. Guests generally find the bedding comfortable, bolstered by clean and supportive mattresses and linens, despite occasional complaints about firmness and pillow quality. The hotel is also highly praised for its accessibility, featuring convenient transport links, ample parking and well-suited facilities for guests with disabilities, including accessible rooms and helpful staff. Overall, Holiday Inn Express Edinburgh - Leith Waterfront offers a commendable blend of convenience, comfort and attentive service, making it a reliable choice for travelers visiting Edinburgh.

Holiday Inn Express Edinburgh City West by IHG

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8.0Very good6,820 reviews

Edinburgh : 107 Queensferry Rd.

Reviews summaries

Holiday Inn Express Edinburgh City West by IHG, receives generally positive feedback across various aspects of its service and amenities. Its strategic location is repeatedly highlighted by guests for its convenience and accessibility. The hotel is well-situated just outside Edinburgh's city center with a frequent and reliable bus service available right outside, offering a practical alternative to staying in the more expensive central areas. The presence of local amenities such as a large supermarket, retail park and various shops and cafes add to its appeal. Guests driving to the hotel appreciate the ample parking and easy access to key roads. The quieter setting, combined with scenic views over Edinburgh, provides a peaceful stay while remaining convenient for major city attractions and specific destinations like the nearby hospital, Murrayfield Stadium and Edinburgh Zoo. Breakfast at the hotel is generally well-received with guests noting the variety and freshness of the offerings. The inclusion of breakfast in the room rate is considered a good value, providing extensive choices that cater to dietary preferences including gluten-free and vegetarian options. However, there are areas for improvement such as expanding the variety of hot breakfast items and better addressing periods of understaffing to avoid delays. Dinner service at the hotel receives mixed reviews. While some guests enjoy the tasty bar food and find the option to dine-in up to 9 pm convenient, others feel that the limited menu and high prices detract from the experience. Inconsistent food quality and service levels suggest room for enhancements in this area. The rooms at Holiday Inn Express Edinburgh City West are often praised for their cleanliness, comfort and modern decor. Many guests appreciate the spaciousness of the rooms, particularly those on higher floors that offer stunning city views. However, some reviews note issues with outdated decor, small bathrooms and occasional maintenance problems. The overall consensus is that the rooms provide a good value for money, especially for short stays, although some improvements could further enhance the guest experience. Cleanliness at the hotel receives a mix of positive and negative feedback. While many guests find the hotel to be clean and well-maintained, there are instances where the cleaning standards are not consistently met, leading to dissatisfaction among some guests. The hotel staff is predominantly praised for their friendliness, helpfulness and professionalism. Many guests report positive interactions with the reception team and commend the staff for their responsiveness and attentiveness. Despite occasional mentions of understaffing or less experienced staff, the overall sentiment is highly positive. Wi-Fi service at the hotel is generally reliable and fast with most guests finding it sufficient for their needs. While there are occasional reports of weak signal strength in certain areas, the overall connectivity is praised. Parking is another mixed aspect with guests appreciating the convenience of ample on-site parking spaces. While some reviews point out that the parking fees are somewhat high, many find the arrangements well-organized and safe. The hotel is recognized as family-friendly, offering a warm and welcoming atmosphere for those traveling with children. Spacious rooms, kids' play areas and family-oriented services contribute to a positive experience, although there are mentions of room sizes being smaller for larger families and some discomfort with sofa beds. Beds at the hotel receive favorable comments for their comfort and cleanliness, contributing to a restful stay for most guests. However, there are minor criticisms regarding the firmness of pillows and comfort of pull-out beds. Overall, Holiday Inn Express Edinburgh City West offers a comfortable stay well-aligned with its three-star rating. The hotel’s convenience, affordability and quality of amenities make it a suitable choice for both leisure and quick business trips.

Holiday Inn Express Edinburgh City Centre by IHG

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8.1Very good6,216 reviews

Edinburgh : Picardy Place

Reviews summaries

The Holiday Inn Express Edinburgh City Centre by IHG, receives high praise for its central and strategic location, ideal for tourists seeking to explore Edinburgh's key attractions such as Princes Street, the Royal Mile and the Playhouse Theatre. Guests appreciate the easy access to public transport, dining options, entertainment venues and shopping centers. The direct tram service from the airport to the hotel is considered a significant convenience. The hotel’s breakfast offerings are well-regarded with a varied and quality spread that includes hot and cold options, although some guests noted repetitiveness over longer stays and occasional crowding in the breakfast area. The buffet-style meals are frequently cited as a good value addition to the room rate. Rooms at the hotel are generally described as clean, comfortable and modern. Guests appreciate their spaciousness and quiet environment, though there are occasional mentions of smaller rooms, particularly for family stays and minor issues like poor lighting or outdated fixtures. Cleanliness is a standout feature with both rooms and common areas maintained to a high standard. However, some guests observed minor lapses in specific areas such as bathrooms. The staff at the Holiday Inn Express Edinburgh City Centre are highly commended for their warm demeanor and excellent service. The front desk, in particular, stands out for being accommodating and informative, enhancing the overall guest experience. The free wifi is mostly reliable and strong, facilitating a convenient stay for guests needing internet access. Families find the hotel accommodating with family rooms and child-friendly amenities. The central location adds to the convenience for families exploring the city. Nightlife enthusiasts benefit from the hotel’s proximity to bars, restaurants and theaters, although this can sometimes result in nighttime noise. The beds receive mixed reviews; while many found them comfortable, others cited issues with softness and size. There is room for improvement in ensuring a consistently comfortable sleeping experience. Overall, the Holiday Inn Express Edinburgh City Centre is a solid three-star option, offering good value for money with practical amenities, friendly staff and a prime location that makes it a favorable choice for various types of travelers. Accessibility features are appreciated, though experiences vary, highlighting the hotel's commitment to accommodating diverse guest needs.