8.3Very good3,278 reviews
Reviews summaries
The Courtyard by Marriott Edinburgh is highly praised for its exceptional location, situated in central Edinburgh with easy access to key points of interest. Its proximity to the Edinburgh Playhouse, major transport hubs like Waverley train station and famous landmarks such as Princes Street and the Royal Mile offers guests both convenience and tranquility. The area is rich in amenities, including shops, bars, restaurants and the modern St James Quarter shopping center, making it an ideal base for exploration and relaxation.
Guests generally have a favorable view of the breakfast offerings, enjoying a variety of hot and cold items and appreciating the friendly staff. Despite some occasional service hiccups and logistical challenges, breakfast is often highlighted as a high point of their stay.
The dining experience at the hotel has mixed feedback but many guests enjoyed their meals in the inviting restaurant and lounge areas. The positive aspects include delicious meals and praised cocktails, though some guests felt that the menu variety was limited and faced issues with late-night service and inconsistent food quality.
Rooms are praised for their cleanliness, comfort and modern amenities. Guests appreciate the spaciousness, tasteful decor and additional comforts like large bathrooms and quality toiletries. However, some guests noted issues with room size expectations, noise and minor maintenance problems.
The overall cleanliness of the hotel is lauded with the general areas and rooms frequently described as spotless and well-maintained, though a few minor issues with stained carpets and maintenance were mentioned.
The staff consistently receive high praise for their friendliness, helpfulness and professional service, significantly contributing to a positive guest experience. Specific staff members are often commended for their exceptional service.
WiFi service receives mixed reviews. While some guests found it reliable, others experienced issues with speed and connectivity, highlighting a need for improvement in this area.
The gym, though compact, is generally well-received for its modern equipment and 24/7 access, adding to the overall convenience of the stay. The lift system and accessibility are also noted benefits for guests with mobility issues.
Parking is facilitated by discounted rates at nearby car parks like Q Park Omni, which guests find beneficial despite the absence of on-site parking. While some challenges with cost and distance are noted, the substantial discounts provided make parking manageable.
For families, the hotel receives positive feedback for its family-friendly environment, spacious connecting rooms and considerate service by the staff, making it an ideal choice for family gatherings and special occasions.
Finally, the beds at Courtyard by Marriott Edinburgh are frequently described as very comfortable, significantly enhancing the guest experience despite occasional individual preferences regarding firmness or softness.
Overall, the Courtyard by Marriott Edinburgh meets the expectations of a four-star hotel with modern, stylish accommodations, excellent service and an unbeatable location.
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