Edinburgh Hotels: Sheraton - Reservations Centre

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8.6Fabulous3,167 reviews

Edinburgh : 1 Festival Square

Reviews summaries

The Sheraton Grand Hotel & Spa is a great choice for a central location and stunning views of Edinburgh Castle. While some of the breakfast and dinner options received mixed reviews, the overall cleanliness and comfort of the rooms were highly appreciated by guests. The staff also received mixed reviews with some being friendly and accommodating while others were perceived as rude or unprofessional. The hotel's spa received mixed reviews regarding cost and facilities, but the gym and rooftop pool were highly praised. Guests found the beds extremely comfortable and the hotel provides a luxury stay for any traveller. Overall, it is an enjoyable and superb five-star experience, despite a few minor issues.

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8.0Very good8,940 reviews

Edinburgh : 25-33 Shandwick Place

Reviews summaries

Four Points Flex by Sheraton Edinburgh is highly praised for its exceptional location in the heart of the city, providing tourists and business travelers with easy access to Edinburgh's main attractions, such as Edinburgh Castle, the Royal Mile and Usher Hall. The hotel's proximity to ample public transport options, including the Airlink 100 bus and nearby tram stops, enhances its appeal as a convenient base for exploring Edinburgh on foot. The hotel's rooms are generally described as spacious, clean and comfortable, featuring modern décor and essential amenities like kettles, irons, hairdryers and TVs. The family rooms, in particular, are well-received for their size and functionality. However, some guests noted minor issues like the absence of fridges, outdated bathrooms and occasional noise disturbances. Four Points Flex by Sheraton Edinburgh earns commendations for its consistent cleanliness with the cleaning staff frequently praised for their diligent work. The hotel also receives excellent feedback for its staff, who are often described as friendly, welcoming and helpful, contributing significantly to a pleasant stay. While the breakfast offerings receive mixed reviews, the hotel's central location provides easy access to numerous nearby eateries for alternative breakfast options. The free WiFi service, however, drew considerable criticism for being slow and unreliable, particularly in the evenings. Four Points Flex by Sheraton Edinburgh proves to be a great choice for families with spacious rooms and thoughtful amenities catering to both parents and children. The hotel's vibrant surroundings offer ample dining and entertainment options, though it comes with the potential drawback of noise from nearby nightlife venues. As a three-star hotel, Four Points Flex by Sheraton Edinburgh balances affordability, comfort and convenience, making it an attractive option for budget-conscious travelers. Despite some accessibility challenges, particularly with elevator reliability and stair navigation, the hotel's prime location and reasonable pricing make it a commendable choice for visitors to Edinburgh.

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7.7Good1,253 reviews

Edinburgh : 90 Haymarket Terrace

Reviews summaries

Four Points by Sheraton Edinburgh garners positive feedback for several aspects of its service and amenities, making it a favored choice for travelers. The hotel's standout feature is its excellent location, close to Haymarket station, providing convenient access to public transportation, restaurants, bars and shopping areas while maintaining a tranquil atmosphere. This strategic placement makes it ideal for both leisure and business travelers, offering easy access to Edinburgh's city center and major attractions. The hotel's rooms are consistently praised for their cleanliness and comfort with many guests highlighting the stylish and modern interiors, well-maintained facilities and very comfortable beds. Though some rooms were noted as smaller or slightly outdated, the overall impression remains positive, supported by a generally high standard of room service and amenities. Breakfast at the hotel receives mixed but largely favorable reviews. Many guests appreciate the variety and freshness of options available, describing the offerings as delicious and excellent. However, a few guests noted issues with limited hot options and monotony in the selection. Feedback about the breakfast staff is largely positive, despite isolated criticisms. The cleanliness of the hotel is frequently commended with guests noting the spotless condition of rooms and common areas upon arrival. While there are occasional reports of minor cleanliness issues, these are outweighed by the overwhelmingly positive feedback regarding the hotel's upkeep. Staff at Four Points by Sheraton Edinburgh are highly regarded for their friendliness and helpfulness. Descriptions of the team as friendly, polite and accommodating are common with special mentions of the exceptional service provided in the restaurant. However, a small number of reviews noted instances of less friendly interactions. Overall, Four Points by Sheraton Edinburgh offers a comfortable and practical stay, bolstered by an excellent location, welcoming environment and high standards of cleanliness and service. Some minor criticisms are present, such as occasional room issues and breakfast improvements, but the general consensus leans towards satisfaction and a favorable experience at this hotel.