Genova Hotels: Best-Western - Reservations Centre

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8.3Very good1,509 reviews

Genova : Via San Sebastiano 6

Reviews summaries

The Best Western Plus City Hotel in Genoa is celebrated for its superb, ultra-central location, offering guests a serene retreat amidst the bustling city. Its strategic position makes it an ideal choice for exploring the historic center with top attractions such as De Ferrari Square, Carlo Felice Theater and the ancient port just minutes away. The proximity to public transport and numerous shops and restaurants is highly praised, alongside convenient valet parking services for those wishing to explore on foot. The breakfast offerings receive high acclaim for their variety, quality and inclusion of local specialties, catering to diverse dietary needs. The attentive staff contribute significantly to this positive dining experience. Dinner at the hotel's on-site restaurant "Il Pesciolino" is also highly recommended, particularly for seafood lovers with guests appreciating the excellent quality-price ratio despite a few limitations regarding dietary preferences and occasional closures. Guest rooms are generally clean, comfortable and equipped with modern amenities, although there is some variation in room size and decor with some single rooms described as cramped. The overall cleanliness and maintenance of the rooms and communal areas are consistently praised with careful housekeeping and thoughtful interiors enhancing the stay. The staff at the hotel are lauded for their professionalism, friendliness and helpfulness across all departments, contributing significantly to the hotel's positive reputation. WiFi availability receives mixed reviews with strong connections in common areas but some variability in individual rooms. The hotel's gym, while well-equipped and functional, has room for improvement in terms of cleanliness and convenience. Parking facilities are secure and highly appreciated, albeit with limited availability and a high fee. The inclusion of EV charging options is a welcomed service for guests with electric vehicles, adding to the hotel's convenient offerings. Family-friendly features make the hotel a strong choice for those traveling with children, providing spacious rooms, attentive staff and suitable dining options. The vibrant nightlife surrounding the hotel adds to its appeal for guests looking to explore the city's entertainment options. Overall, the Best Western Plus City Hotel offers an excellent blend of location, service and comfort, making it a reliable choice for travelers seeking to immerse themselves in the essence of Genoa.

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8.5Fabulous1,366 reviews

Genova : Piazza Fontane Marose

Reviews summaries

Best Western Hotel Metropoli in Genoa is well-regarded for its strategic location, excellent breakfast offerings, comfortable and clean rooms and outstanding staff service. Situated in the heart of the city, the hotel is conveniently close to key landmarks, public transportation, shops, restaurants and the beach, making it an ideal base for exploring Genoa. Guests appreciate the ease of navigation and the picturesque setting of the hotel overlooking a charming square. The hotel's breakfast receives high praise for its quality, variety and value. Offering a broad selection of fresh products, including local specialties and options for gluten-free diets, the breakfast buffet exceeds expectations for a three-star hotel. Guests particularly enjoy the hearty servings and the option to dine in a stylish breakfast room or have breakfast delivered to their rooms. Rooms at the Best Western Hotel Metropoli are noted for their cleanliness and comfort. Spacious, well-equipped and featuring modern amenities, the rooms cater to a cozy and functional stay. While some smaller rooms may feel cramped and occasional noise can be an issue for street-facing rooms, the overall impression is positive with a focus on cleanliness and comfort. The hotel's family rooms are particularly commended for being spacious and well-suited for family trips. The cleanliness of the hotel extends to all areas, including immaculate bathrooms and well-maintained facilities. This high standard of cleanliness is complemented by a courteous and efficient staff, contributing to a welcoming atmosphere. The staff at Best Western Hotel Metropoli are frequently highlighted for their friendliness, professionalism and multilingual capabilities, ensuring a pleasant and comfortable experience for all guests. Free Wi-Fi is available throughout the hotel, generally providing a stable and strong connection. Though there are occasional reports of weak signals in specific areas, the overall performance is satisfactory. The hotel’s central location comes with the downside of no private parking, but nearby public options, though sometimes described as expensive, are secure and convenient. Best Western Hotel Metropoli is also recognized as family-friendly, providing spacious family rooms and an indoor play area to keep younger guests entertained. The hotel's facilities are inclusive with disabled-friendly bathrooms further enhancing its appeal. Additionally, the hotel is dog-friendly, offering amenities such as kennels and bowls for pets to ensure a comfortable stay for guests traveling with their dogs. For those interested in nightlife, the hotel's central location provides easy access to a variety of bars and restaurants, though some guests note occasional nighttime noise. Business travelers find the hotel convenient with essential business services and a conducive atmosphere for work. Despite a few minor inconveniences such as steps leading to the entrance and occasional Wi-Fi issues on the first floor, the hotel's facilities and professional service are well-regarded. Overall, Best Western Hotel Metropoli is a three-star hotel that consistently surpasses expectations, offering excellent value and a welcoming stay for a diverse range of travelers.

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8.0Very good2,109 reviews

Genova : Via Ponte Calvi 5

Reviews summaries

The Best Western Porto Antico in Genoa is highly acclaimed for its outstanding location, situated in the historic Old Port area, just steps from major attractions such as the Genoa Aquarium and vibrant city center. This prime position allows guests to explore the city's charming alleys, historic sites, and a variety of dining options with ease. It's an ideal base for sightseeing, with convenient access to public transportation and nearby parking facilities, balancing a central location with a peaceful setting. Guests consistently praise the cleanliness of the hotel, highlighting its high standards of hygiene and well-maintained facilities. The rooms, though sometimes small, are modern, comfortable, and furnished with necessary amenities. The hotel's sustainable practices, such as using eco-friendly detergents, are also appreciated. Despite some rooms needing updates or having inadequate lighting, the overall cleanliness and friendly atmosphere create a welcoming environment. The staff at Best Western Porto Antico play a crucial role in enhancing the guest experience, known for their friendliness, attentiveness, and efficiency. Their courteous service extends throughout the hotel, and multilingual skills add to the convenience for international travelers. A few inconsistent interactions have been noted, but they are rare and do not detract from the overall positive impression of the service. Breakfast receives positive feedback for its plentiful and varied options, catering to both continental and Italian tastes, with noteworthy additions like gluten-free items. Although the breakfast room can become cramped, especially during peak times, the quality and selection of the food generally outweigh these issues. The hotel is also well-suited for families, offering spacious suite options with modern amenities, including bunk beds for children. Its convenient location near family-friendly attractions and the welcoming staff make it a practical choice for family travelers. Guests generally find the beds comfortable, with king-size and double beds praised for their quality. However, preferences on bedding softness vary, with some finding the mattresses too hard. Despite a few critiques on room size impacting bed comfort, the soundproofing and central location are appreciated. Wi-Fi service is mostly reliable, praised for its speed and stability, although some guests experience intermittent connectivity issues. The hotel's parking arrangements through partnerships with nearby garages offer convenience despite the challenges of navigating Genoa's narrow streets. As a three-star hotel, Best Western Porto Antico delivers comfort and convenience without high costs, offering a blend of historic charm and modern amenities that meets the needs of travelers efficiently, making it an attractive option for both short and extended stays.

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8.5Fabulous3,330 reviews

Genova : Via Enrico Albareto 15

Reviews summaries

The Best Western Premier CHC Airport in Genoa stands out for its strategic location near the airport and train station, making it an ideal choice for travelers with early flights, late arrivals or those on business trips. Despite its industrial surroundings, the hotel provides practical amenities such as indoor parking and a free airport shuttle, ensuring convenience. Guests frequently praise the breakfast for its variety and quality with a well-stocked buffet offering abundant options, including freshly squeezed orange juice. While some find room for improvement, particularly with specific items and service efficiency, the overall sentiment is positive. Dinner experiences are varied with many appreciating the cuisine quality, though there are calls for better service speed and menu diversity. The rooms at the hotel are a highlight, noted for their spaciousness, cleanliness and modern amenities. Comfortable beds and soundproofing ensure a restful stay, despite minor issues such as occasional slow-draining sinks or noise sensitivity. Cleanliness is universally commended with meticulous attention to hygiene in rooms and common areas. The staff also receives high praise for their professionalism and friendliness, contributing to a welcoming atmosphere. The WiFi service is generally reliable and fast, enhancing the guest experience. The gym and wellness facilities, though available and equipped, receive mixed reviews with some highlighting the need for better maintenance and accessibility. Families find the hotel accommodating with comfortable family rooms and friendly service. Though some note the need for larger beds for teenagers, the overall family-friendly environment is well-received. Comfortable beds are a consistent theme, ensuring a restful night's sleep for most guests. While the hotel maintains fundamental 4-star standards, some areas, particularly breakfast, do not fully meet guest expectations for this rating. However, it remains a solid choice for business travelers, offering the necessary amenities and strategic location to cater to professional needs efficiently. Overall, the Best Western Premier CHC Airport provides a clean, comfortable and convenient stay, particularly for those traveling through Genoa for business or transit purposes.

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8.2Very good2,507 reviews

Genova : Piazza Giuseppe Verdi 5

Reviews summaries

Best Western Hotel Moderno Verdi in Genoa is celebrated for its exceptional location at the heart of the city. Situated directly across from Genoa's Brignole Train Station, the hotel offers easy access to metro and bus services, making it an ideal base for exploring the city's major attractions such as the historical center, Via XX Settembre, and Piazza de Ferrari. Guests appreciate the proximity of bars, restaurants, and shops, which enhances the convenience of their stay. Despite being in a bustling area, the hotel provides a quiet environment, maintaining spacious, clean, and comfortable rooms, with the added bonus of friendly and accommodating staff. The breakfast experience is notably positive, with a varied and reasonably priced selection of pastries, fruits, scrambled eggs, bacon, and more, served in a charming dining area. Guests find the breakfast to be superb value, appreciating the diversity of options and the attentive service provided by the staff. Reviews frequently commend the hotel's cleanliness, describing it as spotless and well-maintained, which applies to both private and public areas. The rooms, though sometimes smaller than expected, are praised for their elegant decor, amenities, and functionality, notably in the bathrooms. Guests appreciate the comfort of the beds, though there are mixed reviews regarding their size and firmness, with some finding them too hard or small for couples. The hotel staff consistently receive high marks for their professionalism, warmth, and eagerness to assist guests, contributing significantly to the welcoming atmosphere. Families, in particular, find the accommodations spacious and practical, with the staff's attentiveness enhancing their stay. While there are some inconsistencies in Wi-Fi service quality, with some guests experiencing connectivity issues, the hotel's strategic location and high cleanliness standards generally ensure a pleasant experience. Parking is appreciated for its security and convenience but is noted as expensive and limited. The hotel's family-friendly environment, coupled with its prime location, makes it a popular choice for both leisure and business travelers. However, some guests question whether the hotel's four-star rating accurately reflects the level of service and amenities provided, suggesting areas for improvement to align with expectations. Overall, Best Western Hotel Moderno Verdi offers a reliable and appealing option for visitors seeking comfort, cleanliness, and accessibility in a central urban setting.