Jakarta Hotels: Hilton - Reservations Centre

DoubleTree by Hilton Jakarta - Diponegoro

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8.7Fabulous1,347 reviews

Jakarta : Jl. Pegangsaan Timur No. 17, Cikini – Menteng, Jakarta Pusat, Indonesia

Reviews summaries

DoubleTree by Hilton Jakarta - Diponegoro is highly regarded for its strategic city-center location, nestled in a tranquil garden in Menteng. The proximity to transportation hubs like the Cikini subway station makes exploring Jakarta's attractions and shopping centers convenient. This central yet peaceful setting, along with nearby amenities such as restaurants and shopping centers, enhances its appeal for both business travelers and tourists. The hotel’s breakfast offerings receive extensive praise for their variety and quality, featuring both local and Western dishes that cater to diverse tastes. The breakfast area is spacious and well-organized with options ranging from freshly baked bread to delicious Indonesian dishes, ensuring a satisfying start to the day. Dinner experiences are also favorable, particularly highlighting the Sea Grain Restaurant & Bar and the impressive tomahawk wagyu steak. Guestrooms are commended for being spacious, comfortable, clean and soundproof, despite some areas showing signs of being slightly outdated. Facilities like extensive electric sockets and luxurious bathrooms align with the hotel’s high standards. The cleanliness of the entire hotel, especially the rooms and public areas, receives high marks, contributing to an overall luxurious and well-maintained environment. Exceptional service from the friendly and professional staff significantly enhances guests' experiences. From attentive restaurant staff to diligent front desk personnel, the hotel’s team consistently prioritizes hospitality, making visits memorable and pleasant. Free WiFi is another beneficial aspect, functioning smoothly with minor intermittent issues. Spa and pool facilities offer a relaxing retreat with the pool area particularly noted for its beautiful landscape and clean water, adding to the hotel's luxurious ambiance. The gym is well-equipped and maintained, providing a high-quality workout environment. Family-friendly amenities like spacious family rooms, a kids club and a child-friendly pool area make it an excellent choice for family vacations. Meanwhile, the beds are frequently described as exceptionally comfortable, contributing to a restful and satisfying stay. Overall, DoubleTree by Hilton Jakarta - Diponegoro is a standout five-star hotel, praised for its exceptional location, facilities and service, ensuring a delightful and comfortable experience for all guests.

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8.6Fabulous1,259 reviews

Jakarta : Jl Taman Palem Lestari Blok 13 No 1

Reviews summaries

The Hilton Garden Inn Jakarta Taman Palem is consistently praised for its prime location, ideal for both business travelers and families. Positioned conveniently close to Jakarta's airport and directly connected to a shopping mall, this hotel offers unparalleled accessibility and convenience. Guests frequently commend the effective soundproofing which ensures a quiet stay despite the bustling surroundings. Additionally, travelers appreciate the quick routes to the old city and other shopping areas. The breakfast experience at the hotel is a significant highlight, often described as excellent or fantastic, offering a rich mix of national and international dishes. Freshly made omelets, pancakes and waffles are standout features of the breakfast buffet. While some guests have suggested a need for more variety in cheeses and pastries, the attentive and friendly staff greatly enhance the breakfast dining experience. Dinner reviews are more mixed with guests praising the taste and cleanliness of the restaurant but noting the limited variety during half-board offerings. The restaurant’s early closing time and the absence of room service post-10 pm are considered drawbacks, though the overall dinner experience is generally positive. Rooms at the Hilton Garden Inn Jakarta Taman Palem receive high marks for their cleanliness, modern decor and comfort. Spacious and well-organized with excellent city views from higher floors, the rooms are often described as clean and comfortable, making them an ideal choice for an affordable stay in Jakarta. However, some guests mention issues such as narrow rooms, occasional shower drainage problems and a lack of storage space. Cleanliness is a standout feature of the hotel with guests lauding the immaculate condition of the rooms and public areas. Despite a few isolated remarks about dirty carpets and old towels, the general sentiment reflects a high standard of hygiene and maintenance. The staff at the Hilton Garden Inn Jakarta Taman Palem are celebrated for their friendly and helpful demeanor. Excellent service from the reception to housekeeping and restaurant staff ensures a welcoming and accommodating atmosphere for all guests. Check-in and check-out processes are smooth with the staff's local knowledge and cheerful service greatly enhancing the guest experience. The gym, though small, is well-maintained and adequately equipped for cardio workouts. The pool, situated on the 5th floor, offers beautiful city views and is a well-kept, inviting space for relaxation, although it has been noted that it can sometimes be inaccessible due to renovations. For family travelers, the hotel provides connecting rooms, takeaway breakfast options and well-designed family rooms and suites, ensuring a comfortable stay for both parents and children. The beds, frequently described as comfortable or very comfortable, contribute to a restful sleep experience, although a few guests found them a bit firm. Overall, the Hilton Garden Inn Jakarta Taman Palem successfully meets four-star expectations, delivering a reliable experience with its up-to-date facilities and exceptional service standards. Business travelers find the hotel especially suitable due to its proximity to the airport and excellent business amenities, including meeting rooms and a business center. The hotel’s clean accommodations and friendly staff make it a top choice for those on business trips or layovers. In summary, the Hilton Garden Inn Jakarta Taman Palem is highly recommended for its convenient location, excellent service, comprehensive amenities and comfortable accommodations. Whether for business or leisure, the hotel consistently provides a pleasant and rewarding stay for its guests.

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8.7Fabulous192 reviews

Jakarta : Jl. Griya Utama Blok B No , Jakarta