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Reviews summaries
Holiday Inn Kolkata Airport by IHG, enjoys a strategic location near the airport, praised by guests for its convenience and accessibility. Its proximity to key areas like Eco Park, the new town area and Sector 5 makes it a suitable option for both business and leisure stays. Local amenities such as restaurants, markets and a mall add to its appeal. The hotel's breakfast offerings are well-received with guests complimenting the good spread and quality of food. The breakfast buffet is particularly appreciated for its variety and taste, despite occasional crowdedness and suggestions for better organization. Dinner experiences are also positive with many enjoying the quality and service, although some call for greater variety and improved presentation. Rooms are generally described as spacious, clean and comfortable, though there are mentions of minor maintenance issues like broken tiles and problematic room locks. Cleanliness across the hotel shows a mixed picture, as some guests found their rooms and public areas well-maintained, while others cited instances of dust and uncleanliness. The staff at Holiday Inn Kolkata Airport receive high praise for their courteousness, helpfulness and professionalism, creating a welcoming atmosphere for guests. There are, however, a few concerns regarding the knowledge and efficiency of some front desk staff. The hotel offers complimentary wifi, which is appreciated by guests when it performs well, though its reliability can be inconsistent. The gym, while small and somewhat old, is well-maintained and equipped, providing a satisfactory workout experience. The rooftop pool is another highlight, noted for its cleanliness and pleasant setting. Families find the hotel accommodating with family-friendly services and amenities. The bed quality garners mixed reviews; while primary beds are comfortable, extra bed provisions need improvement. Holiday Inn Kolkata Airport offers a near-luxury experience that aligns well with five-star standards for most guests, though some feel there is room for service enhancements. For business travelers, the hotel provides a corporate-friendly environment with dedicated business facilities and proximate business properties, making it a suitable choice for professional stays.
