Leicester Hotels: Holiday-Inn - Reservations Centre

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8.6Fabulous2,086 reviews

Leicester : 129 St Nicholas Circle

Reviews summaries

Holiday Inn Leicester City by IHG is celebrated for its strategic location in the vibrant heart of Leicester, making it highly convenient for both business and leisure travelers. Visitors greatly appreciate its proximity to key attractions, historical sites, shopping districts, and entertainment venues, along with nearby landmarks like King Power Stadium and the University of Leicester. The adjacent parking adds to its accessibility, although occasional city noise is noted. The hotel's rooms receive consistent praise for being spacious, clean, and modern, providing excellent value with comfortable beds that ensure a restful stay. Guests regard the bathrooms as well-equipped and the recent refurbishments as enhancing the overall elegance and comfort. The property is impeccably maintained, offering a stylish and functional environment. Although some mention the absence of facilities like safes or fridges, the overall satisfaction with the room quality predominates. Holiday Inn Leicester City is noted for its impressive cleanliness standards, with spotless facilities and attentive staff who contribute to a welcoming atmosphere. Service across the board, from reception to dining, is highlighted for the staff's friendliness, professionalism, and commitment to ensuring guest comfort. Many staff members, such as Claire, Floyd, and Leroy, are specifically appreciated for their efforts. The breakfast experience is a standout feature, offering an extensive range of fresh, high-quality options to cater to diverse tastes. The breakfast team is consistently commended for their attentive and friendly service. Dinner receives more mixed reviews, with the quality of food often praised despite occasional delays in service. Certain dining staff members, like Leroy, ensure a positive experience despite periods of crowding. The hotel accommodates families well, with spacious family rooms, interconnecting options, and thoughtful touches like a children's welcome pack. Kids under 12 eat for free, although some inconsistencies in charges are reported. The warm, family-friendly environment is further complemented by amenities such as a pool, which children particularly enjoy. Despite minor issues like parking and noise, the hotel's central location promotes easy exploration of Leicester, enhancing convenience for family stays. The hotel provides satisfactory free WiFi, though experiences vary, with some guests encountering connectivity challenges. Nevertheless, the majority find it adequate for general use. Business travelers also find Holiday Inn Leicester City an attractive choice due to its central position, professional staff, and practical amenities, contributing to an efficient business stay. Overall, the Holiday Inn Leicester City by IHG earns a strong reputation for its exceptional service, modern accommodations, and strategic location, making it an ideal choice for diverse travelers seeking comfort and convenience in Leicester.

Holiday Inn - Leicester - Wigston by IHG

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8.1Very good1,604 reviews

Leicester : 299 Leicester Road

Reviews summaries

Holiday Inn - Leicester - Wigston by IHG, enjoys consistently positive reviews across various categories, making it a favored choice among travelers. Its location receives high marks for its proximity to major venues and local attractions like De Montford Hall, King Power Stadium, Leicester racecourse and Knighton Park. Easy access via main roads, nearby public transportation and closeness to the M1 motorway add to its convenience. While not in the city center, it offers a safe, clean and modern environment with ample parking and on-site dining options, making it ideal for visiting family, attending events or exploring local shops and parks. The breakfast experience is a standout highlight, featuring a wide selection of items catering to various dietary needs, including vegan and gluten-free options. Guests commend the quality of the food, particularly the fresh pastries and full English breakfast. Friendly and attentive breakfast staff contribute to the positive dining experience, although some guests mentioned occasional shortages of certain items during busy times. Dinner at the hotel's Bella Italia restaurant also garners positive feedback for its tasty and well-priced dishes, including meat-free options. However, some guests noted lukewarm dishes, slow service and limited menu choices as areas needing improvement. Despite these issues, the convenience of having an on-site restaurant is appreciated. Guest rooms are frequently praised for their spaciousness, modern decor and cleanliness. Large, comfy beds and modern amenities like air conditioning and USB charging points enhance the stay. While a few guests reported inconsistencies in room size and cleanliness, the overall sentiment is positive. The hotel successfully provides clean, comfortable and well-appointed rooms. Cleanliness is a consistent strong point with guests highlighting the immaculate condition of rooms and public areas. Housekeeping staff are efficient, ensuring a well-kept environment. Staff at the Holiday Inn - Leicester - Wigston are often commended for their friendliness and helpfulness. Reception staff are noted for their efficiency and local knowledge and restaurant staff receive praise for catering to special dietary needs. Occasional mentions of poor service do not detract from the overall glowing reviews of the hospitable and accommodating team. The hotel's free wifi is generally reliable and meets the expectations of most guests, although some reported intermittent service and connection issues. The gym is another well-received feature, recognized for its spacious and well-equipped environment. Available 24 hours, it adds significant value to guests' stays, despite minor issues like the absence of mats and some perceived neglect. Exceptional parking facilities, including ample free parking spaces and well-lit, secure lots, provide guests with convenience and peace of mind. Designated disabled parking close to reception is an added benefit. Families find the hotel to be an excellent choice with spacious family rooms, child-friendly amenities and a welcoming atmosphere. On-site activities for children and the acceptance of small dogs further enhance its appeal for family travelers. Overall, Holiday Inn - Leicester - Wigston by IHG, provides a comfortable and convenient stay with commendable staff, clean and well-appointed accommodations and valuable amenities, making it a popular choice among a diverse range of guests.

Holiday Inn Express Leicester City by IHG

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7.2Good1,552 reviews

Leicester : Raw Dykes Road, Filbert Way

Reviews summaries

Holiday Inn Express Leicester City by IHG, is generally well-regarded for its strategic location, especially for sports enthusiasts. Situated next to the King Power Stadium and close to Leicester Tigers Rugby Ground, it offers easy access to major sporting venues and is a short distance from the city center, local parks and riverside walks. The convenient parking facilities and proximity to the M1 motorway enhance the overall guest experience. The breakfast receives mixed but mostly positive reviews. Guests appreciate the variety and quality of the offerings, including traditional English breakfast items, vegan and gluten-free choices and fresh juice and coffee. The inclusion of breakfast in the room price is highlighted as a good value. However, some guests encountered issues such as overcrowding, occasional cold food and limited seating. Dinner options at the hotel are limited with many guests noting the early closure of the onsite restaurant and the lack of evening meal services. Despite this, the quality of the food that is available is positively mentioned. The atmosphere of the bar is appreciated, although it would benefit from a broader selection of ales and snacks. Rooms at the hotel receive mixed feedback. Guests praise the cleanliness, spaciousness and modern amenities with comfortable beds and good views being commonly highlighted. However, there are recurring issues with room temperature control, noise disturbances and occasional maintenance problems that detract from some guests' stays. Cleanliness throughout the hotel is generally praised with many guests noting the tidy and well-maintained rooms and communal areas. Nevertheless, there are occasional complaints about specific cleanliness issues like dusty rooms or stained fabrics. The staff at Holiday Inn Express Leicester City are frequently commended for their friendliness, helpfulness and professionalism. Positive interactions with the reception team and other staff members are commonly noted, although there are occasional mentions of less welcoming or knowledgeable staff. WiFi connectivity at the hotel is a mixed experience with some guests reporting good service while others encounter slow speeds and frequent disconnections. The availability of free WiFi is a plus, but inconsistencies in performance are a concern. Parking is a standout feature with guests appreciating the free, secure and convenient on-site parking available for 24 hours from check-in. This aspect significantly contributes to the hotel's overall positive reviews. Beds receive generally positive feedback for comfort, particularly the main beds. However, smaller double beds and sofa beds are often described as less comfortable with some guests experiencing issues with bedding quality. As a three-star hotel, Holiday Inn Express Leicester City offers good value for money, meeting the basic expectations of guests with its clean and comfortable accommodations, friendly staff and essential amenities. The location is highly praised, making it a cost-efficient and convenient choice for short stays, event-specific visits and business trips. Overall, it provides a satisfactory experience with room for improvement in certain areas.