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Reviews summaries
The Holiday Inn Lisbon by IHG, is celebrated for its strategic location in a quiet and beautiful neighborhood that boasts excellent connectivity via nearby metro and bus stations. The hotel's position provides an easy gateway to the city's main attractions, the airport and major highways, making it a prime choice for both leisure and business travelers. Guests appreciate the peaceful surroundings along with the convenience of nearby shops, restaurants, supermarkets and easy-to-find parking. Breakfast at the hotel is a standout feature, frequently praised for its extensive, varied and high-quality offerings that include fresh fruits, local pastries and traditional Portuguese dishes. Despite some minor critiques regarding repetitiveness and cost, the breakfast is generally seen as a delightful start to the day, catering to a wide range of tastes. The dining experience, particularly at dinner, receives mixed feedback. While some diners enjoy the variety and quality of the meals and the pleasant atmosphere at the rooftop restaurant and poolside dining area, others find the menu lackluster and the service inconsistent. Guests often note the need for better food replenishment and more diverse options. Guest rooms offer a mix of positives and areas for improvement. Many visitors commend the spaciousness, cleanliness and comfort of the rooms, making them suitable for families. However, some feedback points to dated decor and occasional noise issues. Overall, though not ultra-modern, the rooms meet the expectations for a comfortable stay. Cleanliness is a consistent highlight with guests appreciating the well-maintained rooms and common areas. The hotel's housekeeping staff are noted for thorough daily cleaning, contributing to a tidy and hygienic environment. The staff at the Holiday Inn Lisbon frequently receive accolades for their friendliness, helpfulness and professionalism. Front desk and reception staff are particularly commended, although there are isolated reports of less satisfactory interactions. The overall service-oriented approach enhances the guest experience significantly. The free Wi-Fi service at the hotel is adequate for many, particularly business travelers, but there are occasional complaints about slow speeds and connectivity issues, indicating room for improvement. The gym, while appreciated for its availability, is often described as small and basic. Feedback suggests a need for better equipment and cleanliness to meet the needs of fitness enthusiasts more effectively. The rooftop pool, although small and occasionally affected by seasonal closures or cold water, is praised for its refreshing feel and scenic views of Lisbon. It remains a popular spot, especially for families and children. Parking at the hotel is convenient and secure with an underground garage, but the tight spaces and entrance can be challenging, especially for larger vehicles. The cost of parking is a consideration for some guests. For families, the Holiday Inn Lisbon proves to be an excellent choice, offering spacious family rooms and friendly service that caters well to both parents and children. The family-friendly environment, including amenities like the kid-friendly pool and engaging breakfast options, ensures comfort and enjoyment for all. Overall, The Holiday Inn Lisbon by IHG, maintains a solid reputation for comfort, convenience and quality service, making it a dependable option for various types of travelers.
