London Hotels: Holiday-Inn - Reservations Centre

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8.3Very good3,747 reviews

London : 30 Jamestown Road

Reviews summaries

Holiday Inn London Camden Lock by IHG, receives predominantly positive reviews across various aspects contributing to an overall satisfying guest experience. The standout feature of the hotel is its exceptional location. Situated right next to Camden Lock, guests enjoy easy access to Camden Market’s vibrant shops, diverse restaurants and lively nightlife. Proximity to Camden Town tube station ensures that London's attractions are within convenient reach, while the hotel itself offers a quiet refuge from the bustling surroundings. The fantastic views from rooms overlooking the canal are frequently highlighted, adding to the hotel's charm. The hotel’s breakfast receives glowing praise for its variety and quality, catering well to different dietary preferences, including vegetarian and gluten-free options. Guests appreciate the clean, bright and airy breakfast environment, along with the friendly and attentive service. However, a few guests mention minor issues like food temperature and price concerns. Dinner offerings at the hotel are more mixed with many guests expressing disappointment over limited variety and inconsistent quality. Slow bar service and the poorly managed dining facilities are points of critique. The plethora of nearby dining options, however, mitigates this inconvenience for many guests. The rooms are highly commended for their cleanliness and comfort. Spacious, well-presented rooms with high-quality beds are common highlights. While some areas show signs of wear and may benefit from refurbishment, the overall cleanliness and regular restocking by diligent housekeeping staff are appreciated. Rooms with stunning views and larger suites receive particular praise for their additional luxury and space. The cleanliness of the entire hotel is a recurring theme in positive reviews, extending from rooms to bathrooms and common areas. The friendly and helpful staff significantly enhance the guest experience with reception and housekeeping teams frequently commended for their proactive and welcoming service. Free Wi-Fi at the hotel is generally reliable with some guests experiencing occasional issues with speed and connectivity, but many find it adequate for their needs. The hotel’s small yet clean and well-maintained gym, complete with a pleasant sauna, provides a satisfactory experience for guests looking to stay active. Families find the hotel particularly accommodating with spacious family rooms, friendly staff and thoughtful gestures like room decorations for special occasions. The atmosphere is geared toward providing a warm and enjoyable stay for families with young children. In terms of nightlife, the hotel's location is ideal for those wanting to explore Camden’s vibrant scene with numerous bars, pubs and music venues in close proximity. However, noise from the bustling area can be a consideration for some guests, particularly on weekends. The hotel's beds receive high praise for comfort, contributing to restful nights for many guests. Descriptions such as "super comfortable" and "incredibly comfy" underscore the hotel’s focus on guest comfort. Overall, Holiday Inn London Camden Lock by IHG, offers a well-rounded and generally positive experience with its strategic location, excellent breakfast, clean and comfortable rooms and exceptional staff service, making it a favored choice for visitors wishing to explore the heart of Camden.

Holiday Inn London Kensington High St. by IHG

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7.6Good10,734 reviews

London : Wrights Lane

Reviews summaries

The Holiday Inn London Kensington High St. by IHG, is a great choice for travelers seeking a central location in London. The hotel is situated in the upscale neighborhood of Kensington, close to Kensington Palace, shopping, dining and grocery options. Guests appreciate the hotel's proximity to the underground, making it easy to access all that tourist London has to offer. The breakfast is excellent with a great spread and attentive staff, while the hotel's bar and restaurant are standout features. The hotel offers clean and comfortable rooms, although some are on the small side. The hotel is generally considered to be very clean and well-maintained with friendly and helpful staff. The spa facilities, including the swimming pool, steam room and sauna, are great and free to access. The beds are also comfortable, although some guests had issues with them. Overall, the Holiday Inn London Kensington High St. offers excellent value for money, comfortable accommodations and an unbeatable location.

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8.3Very good1,333 reviews

London : 5 Cavell Street

Reviews summaries

Holiday Inn London - Whitechapel by IHG, garners a spectrum of reviews across various categories with a focus on positive aspects prominently highlighted. The hotel is well-regarded for its cleanliness, comfort and friendly service, making it a reliable haven for visitors. Its strategic location offers easy access to public transportation, facilitating journeys to central London and notable local venues. Despite some concerns about the immediate surrounding area, which some guests find less appealing due to its run-down appearance and lack of traditional charm, the convenience of nearby supermarkets and eateries enriches the stay for many. The hotel's breakfast is consistently praised for being excellent, delicious and varied, featuring a wide selection that caters to diverse tastes, making it a memorable start to the day. The evening dining experience receives mixed reviews; while the menu's diversity and the accommodating nature of the dining staff earn commendations, there are areas identified for improvement, particularly regarding the quality of certain dishes and service efficiency. Rooms at the hotel are lauded for their spaciousness, cleanliness and modern amenities, providing a comfortable and welcoming atmosphere. Housekeeping is notably reliable, maintaining high standards of cleanliness and comfort throughout guest stays. Beds are generally found to be very comfortable, contributing to restful experiences, despite a few mixed reviews concerning mattress firmness and the suitability of extra beds for children. The hotel enjoys a stellar reputation for its cleanliness with guests frequently praising the spotless and well-maintained conditions of the rooms and common areas. The staff consistently receive high praise for their exceptional service, described as friendly, helpful and professional, further enhancing the overall guest experience. Families visiting the hotel benefit from spacious accommodations, excellent breakfast options and thoughtful, accommodating staff, although some minor issues with room size and menu variety are noted. WiFi at the hotel is mostly reliable and satisfactory, meeting the modern connectivity needs of guests, despite occasional connectivity issues. The on-site gym, though appreciated, could benefit from additional equipment and improvements and its occasional closures have been noted by some guests. The hotel’s facilities and services meet the expectations of a four-star accommodation, providing a clean, modern and comfortable environment with excellent staff service. For business travelers, the hotel offers well-equipped meeting rooms and conference facilities, convenient access to major transit points and a safe, secure environment. In summary, Holiday Inn London - Whitechapel stands out for its cleanliness, comfort, excellent staff service and strategic location, making it a practical and welcoming choice for a diverse range of travelers, from families to business guests.

Holiday Inn Express London Stratford by IHG

8.7Fabulous7,481 reviews

London : 196 High Street

Reviews summaries

Holiday Inn Express London Stratford by IHG, is highly praised for its strategic location in the bustling Stratford area. Ideal for attending the ABBA Voyage experience or exploring London, guests highlight its proximity to Stratford station, Westfield Shopping Centre, the Olympic Park and various transportation links. Despite its central location, the hotel remains surprisingly quiet and restful, adding to its appeal. The hotel receives generally positive feedback regarding breakfast, appreciated for its variety and good quality. While the complimentary breakfast featuring hot and cold options is praised, there are occasional complaints about overcrowded conditions and some limitations in dietary options. Dinner reviews are mixed; some guests enjoy the food selection and value, especially dishes like chicken tikka masala and fish and chips, while others note a need for menu variety and better service. Rooms are consistently described as clean, comfortable and modern, meeting the expectations associated with the Holiday Inn Express brand. Guests commend the spaciousness, cleanliness and well-maintained facilities, despite minor issues like limited storage and occasional noise. Cleanliness throughout the hotel is frequently noted with high standards maintained in both public areas and guest rooms. The housekeeping service is thorough, contributing to a fresh and welcoming atmosphere. Staff at the hotel are another standout feature, lauded for their friendliness, helpfulness and professionalism, enhancing the overall guest experience. WiFi service receives mixed reviews; while generally functional and providing good speeds, some guests encounter signal and connectivity issues. Parking, although convenient for its on-site availability, is limited and can be expensive with guests often needing to seek alternative parking solutions. The beds are a major highlight, regarded as very comfortable and spacious with the added flexibility of sofa beds appreciated by families and groups. Minor suggestions for improvement include addressing the firmness of some mattresses. Overall, the hotel offers a reliable three-star experience, providing good value for money. It meets the needs of budget-conscious travelers through its clean, comfortable accommodations and convenient amenities. Guests seeking a straightforward, no-frills stay in London will find the Holiday Inn Express London Stratford to be a dependable choice, complete with substantial accessibility features for those with disabilities.

Holiday Inn Express London-Hammersmith by IHG

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8.1Very good7,651 reviews

London : 124 King Street

Reviews summaries

Holiday Inn Express London-Hammersmith by IHG, enjoys high guest praise for its strategic location, cleanliness and staff friendliness. Its prime positioning in the heart of Hammersmith offers excellent access to transport links, making it easy for visitors to explore central London and beyond. Proximity to the Eventim Apollo and a host of local shops, pubs and restaurants adds to its appeal. Guests find the area not only vibrant but also quiet and convenient for both business and leisure. Breakfast at the hotel is generally well-received with a variety of hot and cold options that cater to different dietary needs, including gluten-free and vegan choices. The complimentary nature of the breakfast, along with the availability of unlimited coffee throughout the day, enhances the overall guest experience. However, some guests suggest improvements could be made in terms of variety and replenishment during busy times. Rooms are modern, clean and functional, although often noted as small, particularly for families. Guests appreciate the comfortable beds and quiet atmosphere conducive to good sleep, even if some encounters with external noise and occasional plumbing issues are reported. Cleanliness is a strong point, though some remarks about stained carpets and minor maintenance needs indicate room for improvement. The hotel staff frequently receive accolades for their friendliness and helpfulness, significantly contributing to a positive and welcoming atmosphere. However, occasional isolated instances of unfriendliness are mentioned but do not detract from the overall positive view. Free and reliable wifi is another benefit often highlighted by guests, although some experience inconsistencies in certain areas. Parking at the hotel is convenient and reasonably priced, though limited spaces can sometimes pose challenges, particularly for larger vehicles. Families appreciate the clean and comfortable environment and the friendly staff. Although room sizes may be tight for larger families, the hotel's location and complimentary breakfast make it a favorable option. The hotel also garners favorable feedback for its local nightlife accessibility, providing an array of options for evening entertainment and dining. Beds, particularly the main ones, are commonly described as clean and comfortable, whereas the sofa beds receive criticism for their comfort levels. Similarly, pillows are often found to be too hard and high, which might impact sleep quality. Overall, Holiday Inn Express London-Hammersmith manages to blend centrality, cleanliness and friendly service efficiently, making it a suitable choice for a variety of travelers seeking a convenient and comfortable stay in London.

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8.2Very good3,484 reviews

London : Victoria Road, North Acton

Reviews summaries

Holiday Inn Express Park Royal by IHG, is frequently praised for its strategic location, being just steps away from the North Acton Underground station on the Central Line. This positioning offers exceptional accessibility to central London and other key attractions within a 20-30 minute commute. Guests appreciate the ease with which they can navigate London, whether traveling for leisure or business, thanks to abundant public transport options. The breakfast at the hotel often exceeds expectations with a commendable variety of English breakfast items included in the room price. Guests usually find the buffet to be delicious and plentiful, enjoying options like scrambled eggs, sausages and bacon. While some guests suggest expanding the variety to include more European-style options, the breakfast experience is generally seen as providing good value for money. For dinner, the convenience of nearby supermarkets and dining options stands out. Although the hotel's dining menu receives mixed reviews due to limited choices, the flexibility of eating outside food in the dining area adds a positive note. The friendly staff service during dinner times also enhances the dining experience. When it comes to rooms, the hotel maintains a high standard of cleanliness and comfort. Guests frequently describe the rooms as clean, comfortable and well-furnished with modern amenities. Despite occasional mentions of smaller room sizes, particularly for larger parties, the overall room experience is positive with special praise for comfortable beds and soundproofing. Cleanliness across the hotel is highly praised, from the rooms to the common areas and breakfast zone. The proactive housekeeping staff contributes significantly to the favorable reviews. The hotel staff are consistently highlighted for their exceptional service. Guests appreciate the friendly, helpful and professional demeanor of staff members, mentioning specific individuals who made their stay memorable. The staff's attentiveness and willingness to assist enhance the overall guest experience. WiFi service presents a mix of experiences with some guests finding it excellent while others note significant connectivity issues. However, the overall provision of free Wi-Fi is seen as a valuable feature. Parking poses challenges due to limited spaces and additional costs. While those who secure a spot find it convenient, the first-come, first-served nature of parking can be problematic, especially when the hotel is full. Families find the hotel excellent for their needs with amenities that cater well to younger guests and various family sizes. The hotel's location and family-oriented services garner positive feedback, making it an attractive option for family stays. While the beds are generally praised for cleanliness and comfort, there are some mixed reviews about their size and firmness. Nonetheless, the majority of guests report a comfortable sleeping experience. For business travelers, the hotel offers excellent amenities and a convenient location, making it suitable for short business stays. In summary, Holiday Inn Express Park Royal by IHG, stands out for its prime location, exceptional cleanliness, friendly staff and family-friendly atmosphere. While some areas like Wi-Fi and parking could benefit from improvements, the overall guest experience remains highly positive, offering good value for money and a comfortable stay in London.

Holiday Inn Express London - Wandsworth by IHG

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7.8Good4,262 reviews

London : Smugglers Way

Reviews summaries

Holiday Inn Express London - Wandsworth by IHG, earns high marks from guests for its excellent location, cleanliness and friendly staff, making it a solid choice for both business and leisure travelers. The hotel's strategic position next to Wandsworth Town train station allows for swift access to central London attractions and destinations, which is a significant advantage for tourists and professionals alike. The surrounding area is peaceful and safe with a variety of nearby amenities and landmarks, adding to the hotel’s appeal. The hotel’s breakfast offering garners mixed reviews, though it is generally appreciated for its variety and convenience. Guests enjoy the inclusion of breakfast in their room rate and find the selection of hot and cold options sufficient and tasty, despite occasional comments about limited variety and inconsistent quality. Dinner services are seen as basic and could benefit from more extensive options, suggesting room for improvement in this area. Guest rooms are largely praised for being clean, comfortable and modern. They are well-equipped with essential amenities and guests particularly enjoy the comfortable beds and quiet atmosphere. Despite some reports of maintenance issues and room size concerns, the overall sentiment is positive regarding room standards. Cleanliness is a standout feature at this hotel with numerous guests commending the spotless rooms and well-maintained premises. The efficient and friendly housekeeping staff contribute significantly to the hotel's high cleanliness ratings. The staff at Holiday Inn Express London - Wandsworth receive consistent accolades for their exceptional service. They are described as friendly, helpful and professional, enhancing the guest experience from check-in to check-out. Individual staff members frequently receive special mentions for their outstanding service and welcoming demeanor. WiFi at the hotel is generally reliable and fast, adding to the convenience for both business and leisure guests. Additionally, the hotel is family-friendly, offering spacious rooms and amenities that cater well to families with children. While some minor issues with room configurations and sofa bed comfort are noted, the overall feedback is positive. Guests interested in nightlife will find the hotel's proximity to various pubs, bars and restaurants convenient, though some mention that dining options in the immediate vicinity are somewhat limited. In summary, Holiday Inn Express London - Wandsworth by IHG, is a highly recommended option for its prime location, excellent cleanliness and outstanding staff service. It provides good value for money, making it a practical choice for both short stays and longer visits in London.

Popular

8.0Very good6,970 reviews

London : 1 Silvertown Way, Canning Town

Reviews summaries

Holiday Inn Express Royal Docks by IHG, offers a compelling stay for both leisure and business travelers, praised primarily for its prime location, exemplary service and cleanliness. The hotel is ideally situated near key attractions and public transportation hubs, including a short walk from Canning Town metro station, which ensures easy access to the city center and major event venues like the O2 Arena. Its close proximity to London City Airport and the ExCeL London exhibition center enhances its appeal for visitors. Guests frequently commend the inclusive breakfast, which is described as delicious, varied and providing good value for money. The offerings cater to different tastes with a mix of traditional English and continental options that are replenished regularly, making it a satisfying start to the day despite some mentions of limited vegetarian and vegan options. The hotel's rooms earn praise for their cleanliness, spaciousness and comfort, enhanced by daily housekeeping services. While most guests find the accommodations pleasant and well-maintained, some point out that the family rooms can feel cramped and that certain fixtures might show signs of wear. The comfortable beds and quiet rooms contribute to a good night's rest, although the sofa beds attract criticism for their lack of comfort. The staff at Holiday Inn Express Royal Docks receive high accolades for their friendliness, efficiency and attentiveness. Their welcoming demeanor and readiness to assist with local information significantly enhance the guest experience. The hotel's free Wi-Fi is generally reliable and fast, facilitating a smooth online experience for most guests. Parking at the hotel is convenient and secure with reasonable rates and ample space, although some guests believe the charges could be more affordable. The dining experience, although well-regarded for breakfast, shows mixed reviews for dinner due to limited options and early closures of the dining facility. The presence of an adjacent Italian restaurant and food delivery options mitigate this issue to some extent. Holiday Inn Express Royal Docks also caters well to families with practical amenities like family rooms and a complimentary breakfast appreciated by both parents and children. However, the tight fit of the rooms can be a concern for larger families. Overall, Holiday Inn Express Royal Docks by IHG, emerges as a strong option for business and leisure travelers alike. Its strategic location, high standards of cleanliness and supportive staff create a pleasant and practical environment for a variety of stays.

Popular

8.2Very good2,712 reviews

London : 4 Portal Way, Gypsy Corner/ A40

Reviews summaries

Holiday Inn London West by IHG, generally receives favorable reviews across several categories, emphasizing its advantageous location, high-quality breakfast and exceptional staff. The hotel's prime location is frequently praised for its convenience. Situated near North Acton and Acton Main Line stations, it offers excellent access to public transportation, facilitating swift travel to Central London. Its close proximity to Wembley Stadium and Heathrow Airport adds extra appeal for event-goers and travelers. Guests appreciate nearby amenities including supermarkets, eateries and a recently opened shopping center, all contributing to its convenience for both business and leisure visitors. Breakfast at the hotel consistently garners positive feedback. Guests commend the variety and quality of the offerings, appreciating the diverse international selection that accommodates different dietary needs, including gluten-free and lactose-free options. While there were minor complaints about repetitiveness and occasional overcrowding in the breakfast room, the overall sentiment is that the breakfast experience is enjoyable and good value for money. Dinner at the hotel also receives positive remarks, particularly for its tasty and well-prepared food. Guests appreciate the variety of gluten-free options and the quality of dishes such as steaks and squid. Despite occasional slow service and some mixed opinions about the dinner menu's range, the attentive staff and cozy bar atmosphere contribute to a generally satisfying dining experience. Guest feedback on the rooms highlights cleanliness, modern design and comfortable beds. Many guests find the rooms spacious and well-equipped, particularly the executive rooms on the 7th floor that offer excellent views. However, there are occasional issues with room size, malfunctioning air conditioning and minor maintenance problems. Despite these issues, the majority of reviews express satisfaction with the room conditions. The hotel’s commitment to cleanliness is evident in numerous guest reviews. Rooms and common areas are frequently described as spotless and well-maintained with regular and efficient cleaning services. While there are sporadic minor complaints, the overall consensus is that the hotel upholds a high standard of cleanliness. The staff at Holiday Inn London West are highly praised for their friendliness, helpfulness and professionalism. Exemplary service from the reception desk and other hotel staff stands out, contributing significantly to positive guest experiences. Names like Hans and Violeta are often mentioned for their outstanding service. The hotel's Wi-Fi service is generally reliable and strong, allowing guests to stay connected easily. The gym also receives positive feedback for its quality equipment, cleanliness and fantastic views over London, despite some finding it small or basic. For families, the hotel is described as peaceful and family-friendly. While some family rooms might feel cramped, the overall environment is considered safe and suitable for children with amenities available for comfortable short stays. In summary, Holiday Inn London West by IHG, is favored for its convenient location, excellent breakfast and dedicated staff. While some room and dining aspects could be improved, the overall guest experience is positive, highlighting its appeal as a comfortable and well-maintained four-star hotel.

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7.7Good2,771 reviews

London : Coram Street

Reviews summaries

Holiday Inn London Bloomsbury by IHG is highly praised for its prime location, nestled in central London. With key transport links like Russell Square and St Pancras station nearby, guests enjoy seamless access to London’s vibrant attractions and local landmarks such as the British Museum. The area offers a blend of historical charm and modern amenities, appealing to both leisure and business travelers looking for a convenient and peaceful base. Guests highlight the hotel’s staff as a standout feature, with exceptional service across all departments, including reception and housekeeping, which contributes to a welcoming and professional atmosphere. Breakfast at the hotel garners commendations for its extensive and delicious buffet, catering to various dietary preferences. The availability of gluten-free options and efficient service enhances the dining experience. Dinner receives favorable feedback for its quality and reasonable pricing, although some minor issues regarding the variety of the menu and occasional delays in service were noted. Cleanliness is consistently maintained throughout the hotel, with rooms regularly tidied and equipped with fresh linens. Despite the hotel showing signs of its age, such as worn carpets, guests appreciate the inviting environment supported by diligent housekeeping staff. However, rooms are described as smaller and somewhat dated, particularly impacting family stays due to cramped bathrooms and uncomfortable sofa beds. The hotel offers convenient underground parking, although access points can be narrow. Its strategic location simplifies both urban exploration and access for drivers, despite occasional miscommunication regarding parking details. While many guests experience a satisfying night’s sleep due to the comfort and quietness of rooms, issues are occasionally reported with softer or worn-out beds, particularly sofa beds. Improvements in bedding quality could enhance overall guest comfort. Experiences with free Wi-Fi are mixed, with some guests praising the speed and reliability, while others highlight poor connectivity and signal strength in rooms. As a practical choice for families, the hotel offers family-oriented policies, but room space may be limited, requiring planning for larger groups. Overall, Holiday Inn London Bloomsbury by IHG offers a convenient location and exceptional service, making it a strong choice for travelers prioritizing accessibility and friendly staff, despite some areas needing improvement to fully meet its four-star potential.