Popular
Reviews summaries
The DoubleTree by Hilton Manchester Piccadilly receives widespread acclaim for its exceptional location, making it an ideal choice for both leisure and business travelers. Situated just a 2-minute walk from the Manchester Piccadilly train station, it offers effortless access to trams, underground and cross-country trains, as well as a myriad of local attractions, restaurants, bars and shopping areas. This central positioning means guests can easily explore Piccadilly Gardens, Market Street, the Manchester Gay Village and major event venues like the Etihad Stadium, making it a prime spot for both sightseeing and attending local events. Breakfast at the hotel is another standout feature, often lauded as the best hotel breakfast many guests have experienced. Featuring a wide variety of hot and cold items, fresh fruit juices, smoothies and various coffee options, the breakfast service is both extensive and high-quality. The polite and friendly staff add to the enjoyment, creating a fulfilling start to the day. While there are minor criticisms regarding cold items and limited vegan options, the overall breakfast experience is highly praised for its quality and variety. The dining experience at the hotel's restaurant and bar also receives generally positive reviews. Guests appreciate the fine-dining standards, friendly service and pleasant ambiance. Though there are occasional calls for more menu variety and a few critical remarks about specific dishes, the vast majority find the restaurant a favorable dining option with standout dishes like the blade of beef and Store Street burger. Room service is commended for its quality and promptness, adding further convenience. Guest rooms at the DoubleTree by Hilton Manchester Piccadilly are frequently described as clean, spacious and well-equipped with contemporary decor. The large, comfortable beds and high-quality amenities contribute to a satisfying stay. Though some reviews mention dated furniture and occasional small room sizes, housekeeping consistently earns high marks for maintaining spotless rooms that meet guest expectations. Cleanliness is a hallmark of this hotel with numerous guests noting the spotlessly clean and modern rooms and facilities. The hotel receives commendations for its high standards of hygiene and the pleasant scent of complimentary toiletries adds to the positive experience. While minor issues like occasional noise and maintenance concerns are noted, the overall cleanliness is highly regarded. The staff at the DoubleTree by Hilton Manchester Piccadilly are frequently praised for their friendliness, professionalism and helpfulness. Reception and front desk staff are noted for their efficiency and cheerful demeanor, enhancing the overall guest experience with warm welcomes, including a freshly baked cookie upon arrival. The dedication to excellent customer service is evident in the consistently positive feedback about the housekeeping, room service and restaurant teams. WiFi at the hotel is generally reliable and fast, enabling guests to stay connected with ease. While there are occasional reports of poor connectivity or system crashes, the majority of guests find the complimentary WiFi service satisfactory. The hotel’s gym is well-equipped with basic weights and machines, earning positive remarks for its cleanliness, quality of equipment and overall usefulness. Some guests find it slightly small, but it is still considered a good amenity for maintaining a workout routine. Parking at the hotel receives mixed reviews. While the on-site parking is convenient, secure and well-maintained, the limited availability of spaces can be an issue, especially during peak times. The valet service and nearby parking options, including a massive carpark just 200 yards away, offer alternatives, though at a higher cost. The hotel could improve by providing better information and management of parking. Families find the DoubleTree by Hilton Manchester Piccadilly to be a welcoming environment with comfortable family suites and rooms, adequate breakfast portions and a relaxing atmosphere. The warm cookies on arrival are a particular hit with children. Finally, for those interested in nightlife, the hotel's location is unbeatable. Close to vibrant areas like Canal Street and the Gay Village, it offers quick access to many clubs, bars and night attractions, making it perfect for enjoying Manchester's lively night scene. However, the bustling surroundings can sometimes result in noise disruptions. In summary, the DoubleTree by Hilton Manchester Piccadilly is celebrated for its prime location, excellent breakfast, clean and comfortable rooms, friendly staff, reliable WiFi and well-equipped gym. While there are areas for improvement, especially in parking and occasional noise issues, the overall guest experience is highly positive, making it a popular choice for travelers to Manchester.
