8.4Very good2,970 reviews
Reviews summaries
The AC Hotel by Marriott Manchester Salford Quays consistently receives high praise for its strategic location. Guests appreciate its proximity to prominent landmarks such as Old Trafford, the O2 Victoria Warehouse and MediaCity, all easily accessible by tram. The hotel's vicinity to Salford Quays, The Lowry Theatre and numerous bars and restaurants enhances its appeal, providing a quiet retreat despite its bustling surroundings. Visitors find the clean and comfortable environment, ample parking and friendly staff to be of great value, despite minor inconveniences like ongoing roadworks.
The breakfast experience is a highlight for many, featuring a good variety of hot and cold options with made-to-order eggs and a notable continental spread. The food quality is consistently praised and friendly staff contribute to a pleasant dining experience, although guests find the breakfast somewhat overpriced and occasionally disorganized during busy periods. The dinner experience, while commended for its freshly prepared and tasty food, suffers from limited menu options, slow service and high prices. Despite these drawbacks, the modern and cozy dining area, along with attentive staff, adds to the overall positive dining experience.
Rooms at the hotel are described as clean, spacious and well-presented, featuring modern decor and necessary facilities. Guests appreciate the comfortable beds, scenic views and additional touches like complimentary drinks. Though some minor issues such as ineffective air conditioning and occasional maintenance lapses are noted, the general consensus is that the rooms are comfortable and contribute to a pleasant stay. Cleanliness is a standout feature with most guests finding the rooms and common areas impeccably maintained.
The outstanding staff are frequently highlighted for their friendliness and helpfulness, significantly enhancing the guest experience. The WiFi service, while great when working, has mixed reviews due to occasional outages. The well-equipped gym, accessible 24 hours, receives positive feedback despite being small.
The hotel is also deemed family-friendly with dedicated family rooms and thoughtful touches like balloons for celebrations, though the absence of a kids' menu and specific parking for families are noted drawbacks. Lastly, while many guests rave about the comfortable and spacious beds, others find them either too soft or unstable, indicating some inconsistency in bed quality.
Overall, the AC Hotel by Marriott Manchester Salford Quays offers a modern, well-maintained environment with high standards of service and convenience that mostly align with four-star expectations.
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