Mecca Hotels: Radisson - Reservations Centre

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8.4Very good13,067 reviews

Mecca : Azizyah District, Al Masjid Al Haram Road

Reviews summaries

The 'Park Inn by Radisson Makkah Aziziyah' is highly praised for its convenient location in Al-Aziziya, which provides easy access to supermarkets, restaurants, shopping centers and a nearby mosque. The hotel's shuttle service to the Holy Mosque (Haram) and King Abdulaziz International Airport adds to its appeal, despite being somewhat distant from central locations. The vibrant surrounding area and well-maintained facilities enhance the overall guest experience. Breakfast at the hotel garners mixed reviews. While many guests appreciate the variety, freshness and value for money, others find it lacking in diversity and repetitive with some noting that certain items, such as fresh juices and bakery products, fall short of five-star expectations. Feedback during Ramadan pointed out modest and insufficient options for iftar and suhoor. Dinner experiences are similarly varied. The iftar buffet is often praised for its quality and variety, but there are concerns about the pricing and quality of suhoor meals. Guests also report service issues, including slow delivery times and unavailability of listed dishes. Despite these challenges, the restaurant's Indian ethnic food receives positive mentions. Rooms are generally well-received, noted for their spaciousness, cleanliness and modern interiors. Guests commend the comfortable beds, large bathrooms and efficient air conditioning. However, some point out discrepancies between advertised and actual room conditions, occasional noise disturbances and inconsistent room service. Cleanliness at the hotel is mostly appreciated with an emphasis on the tidy and well-maintained rooms. Efficient housekeeping and well-kept common areas add to the positive experience. Nonetheless, some guests report minor issues with cleanliness in specific areas like carpets and bathrooms, particularly during busy periods. Staff at the Park Inn by Radisson Makkah Aziziyah receive outstanding feedback for their professionalism, friendliness and helpfulness. Many staff members are singled out for their exceptional service, creating a welcoming atmosphere. Despite occasional reports of slow response times and isolated unprofessional behavior, the majority of staff interactions contribute positively to guest satisfaction. Free wifi is provided, though reviews are mixed. Some guests find the connection fast and reliable, while others experience slow speeds and connectivity issues. The spa facilities seem to face operational challenges with many guests noting the unavailability of the sauna and steam room during their stay. The gym is generally praised for being well-equipped and clean, but its small size and inconsistency in availability are noted areas for improvement. Parking is appreciated for being modern, secure and free, although it can become crowded and larger vehicles might find the spaces tight. Despite occasional difficulties during peak times, the parking is generally reliable and convenient. Overall, the 'Park Inn by Radisson Makkah Aziziyah' offers a comfortable, well-located stay with excellent staff and ample amenities, making it a solid choice for visitors to Makkah.

Popular

8.5Fabulous7,987 reviews

Mecca : Al Naseem District

Reviews summaries

Park Inn by Radisson Makkah Al Naseem enjoys a highly regarded location near the beautiful Al Rajhi Mosque, surrounded by a tranquil environment of parks, cafes and markets. The hotel offers convenient access to local amenities such as supermarkets Danube and Carrefour and the availability of a shuttle service to the Haram mosque adds to its appeal, especially for those valuing both comfort and convenience. Guests generally appreciate the breakfast, often describing it as excellent with a diverse and extensive buffet catering to different tastes and offering good value for money. The clean and organized breakfast area adds to the positive experience, although addressing some noted limitations like breakfast variety could further enhance satisfaction. The dinner experience receives mixed feedback with the Al Awaly restaurant praised for its delicious and varied dishes, particularly during Suhoor and Ramadan. However, operational challenges such as limited dining options and high prices have been noted, indicating room for improvement in food services. Regarding accommodations, many guests praised the rooms for their spaciousness, comfort and modern decor, although some noted issues with room size and occasional cleanliness concerns. The proximity to the mosque and the overall room aesthetics were well-received, but addressing maintenance and service efficiency could improve guest satisfaction. Cleanliness of the hotel is widely recognized with many guests appreciating the clean and modern environment. However, occasional housekeeping issues such as delays and missed details were mentioned, suggesting a need for more consistent standards. The staff are often described as friendly, helpful and professional with specific individuals receiving commendations for their exceptional service. Despite some reports of unresponsive or slow staff, the overall guest perception of the staff remains largely positive, contributing to a pleasant stay. Wi-Fi service at the hotel receives significant criticism for its unreliability and weak connectivity, particularly in rooms and during peak hours. This is an area that requires attention to meet guest expectations better. Parking facilities receive varied feedback with clean and free parking options available. However, the limited and often congested parking spaces pose challenges, especially during busy times, leading to frustration among guests. For families, the hotel offers a generally comfortable and safe environment with practical amenities for children. However, some found the room layout too small for larger families and noted a need for additional items like baby cribs and extra towels. Beds at the hotel received mixed reviews; while generally comfortable, issues with bed configurations such as two single beds pushed together instead of a king-sized bed were common. The quality of pillows and mattresses was also a point of contention, indicating areas for improvement in bedding quality. Overall, Park Inn by Radisson Makkah Al Naseem offers a positive experience with its scenic location, friendly staff and satisfactory breakfast, although there are several areas that could benefit from attention to enhance the overall guest experience.

Park Inn by Radisson Makkah Thakher Alsharqi

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8.6Fabulous1,204 reviews

Mecca : 4615 Al jumayzah Dist

Reviews summaries

Park Inn by Radisson Makkah Thakher Alsharqi is widely praised for its well-rounded hospitality offerings, making it a prime choice for travelers in Makkah. Its strategic location near the Grand Mosque and city center provides guests with a peaceful retreat, complemented by an hourly shuttle service to Haram. While the location can be challenging for some in terms of accessibility, the surrounding area captivates visitors with its bustling shops and local vendors. The hotel's modern and new facilities are highlighted by their impressive cleanliness and elegant design. Spacious and beautifully appointed rooms ensure comfort, with guests particularly noting the luxurious furniture and comfortable beds for a restful stay. Despite occasional noise and room readiness issues, the overall room experience remains commendable. The breakfast offerings are a standout feature, celebrated for their delicious variety and quality. The breakfast buffet, coupled with attentive and friendly service, enhances the dining experience, although some reviews mention repetitive menu options. Staff at the Park Inn by Radisson Makkah Thakher Alsharqi are consistently praised for their friendliness, professionalism, and attentive service. Their warm hospitality contributes significantly to the overall positive guest experience, creating an approachable and comfortable atmosphere. As a four-star hotel, it delivers exceptional value for money, often surpassing expectations. Its serene environment, coupled with well-maintained and clean spaces, offers a tranquil respite for guests. The combination of modern comforts, luxurious accommodations, and excellent service solidifies Park Inn by Radisson Makkah Thakher Alsharqi as a highly recommended choice for travelers seeking quality and affordability in Makkah.

Park Inn by Radisson Makkah Thakher Algharbi

Popular

8.6Fabulous1,820 reviews

Mecca : Thakher West Al Jummayzah 4448

Reviews summaries

Park Inn by Radisson Makkah Thakher Algharbi offers a promising stay experience for guests, with several stand-out attributes noted by reviewers. The hotel's location near the Haram, although requiring a 15 to 20-minute walk, is convenient for those who enjoy a short stroll and appreciate proximity to nearby services and restaurants. Despite some challenges during busy periods due to traffic and narrow lanes, particularly during Ramadan, many guests find the location advantageous with thoughtful planning. Breakfast at the hotel receives mixed reviews, but many guests indulge in the flavorful and diverse offerings of the buffet, praising items like spicy eggs and omelets. The inclusion of breakfast in room reservations is an added convenience for families. However, operational challenges such as early closures during Ramadan and the need to fetch breakfast from another hotel have been noted. The rooms receive high marks for cleanliness, comfort, and modern design, leaving many guests impressed with their spaciousness and luxurious bedding. Despite occasional comments on room size or noise, the overall ambiance is quiet and restful, providing excellent value for money. Cleanliness is a standout feature at this hotel, consistently described as meticulous and beyond expectations. The modern, well-maintained facilities create a tranquil atmosphere, with guests frequently complimenting the helpful and professional cleaning staff. The staff members are highly praised for their exceptional service and professionalism. Described as friendly, respectful, and cooperative, the team ensures a warm welcome and memorable stay for guests. Specific staff members, such as Ms. Maha and Ms. Aisha, receive accolades for their positive impact, and the attentiveness of the room service and dining staff adds to the overall pleasant experience. Finally, the beds are noted for their spaciousness and comfort, contributing significantly to restful nights. Guests appreciate the high standards of cleanliness and comfort, aligning with the overall pleasant stay at the hotel. Overall, Park Inn by Radisson Makkah Thakher Algharbi is commended for its cleanliness, comfortable accommodations, and exceptional staff service, making it a commendable choice for visitors seeking a clean and relaxing environment.