Melbourne Hotels: Best-Western - Reservations Centre

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8.2Very good1,685 reviews

Melbourne : Cnr. Grattan & Drummond Streets

Reviews summaries

The BEST WESTERN PLUS Travel Inn in Melbourne garners high praise from guests primarily for its prime location, cleanliness and staff hospitality. Nestled close to key attractions such as Lygon Street, Melbourne University and various gardens and museums, the hotel offers easy access to public transport, making it an ideal choice for both leisure and business travelers. Guests also appreciate the tranquil surroundings despite being close to the bustling city center, adding to the overall appeal. The rooms at the hotel are lauded for their cleanliness and comfort. Descriptions such as "clean and neat," "spotless," and "superclean" frequently appear in reviews, highlighting the diligence of the housekeeping staff. Many guests find the rooms spacious and well-presented with modern bathrooms, comfortable beds and useful amenities like electric blankets. Despite occasional mentions of small room sizes and noise issues, the general sentiment remains positive thanks to the overall room quality and convenience. The staff at BEST WESTERN PLUS Travel Inn consistently receive glowing reviews for their friendliness, helpfulness and professionalism. The reception team stands out particularly for their excellent customer service with individual staff members often being praised for going above and beyond to assist guests. This exceptional service significantly enhances the guest experience, making a lasting impression. The breakfast and dining options at the hotel are noted for their quality and convenience. Many guests enjoy the breakfast, describing it as delicious with a good variety of options, although some find it a bit pricey. The on-site restaurant, beautifully laid out, offers a pleasant dining experience for both breakfast and dinner. However, limited operational hours and occasional closures present some inconvenience. Additional amenities such as the outdoor pool and parking facilities receive mixed but generally positive feedback. The saltwater pool, though small, is appreciated for its cleanliness and relaxing atmosphere, while the secure and accessible parking—despite its occasional tight spots and additional cost—is seen as a valuable feature. The WiFi service is another positive aspect frequently mentioned, appreciated for its speed and availability throughout the hotel, although a few guests experience occasional disruptions. Overall, the BEST WESTERN PLUS Travel Inn excels in key areas that matter most to travelers: a fantastic location, clean and comfortable accommodations and exceptional service, making it a highly recommended option for those visiting Melbourne.

Best Western Queen Victoria Market Hotel

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8.6Fabulous852 reviews

Melbourne : 77 - 79 Capel Street

Reviews summaries

The Best Western Queen Victoria Market Hotel in Melbourne receives glowing reviews for its prime location, cleanliness, comfort, and friendly staff, making it an appealing choice for travelers. Located in the vibrant heart of Melbourne, the hotel is just steps away from the bustling Queen Victoria Market and offers easy access to the city's CBD via nearby tram lines within the free tram zone. Despite its central location, the hotel is situated on a quiet street, providing guests with a peaceful retreat. Proximity to essential facilities like the University of Melbourne and Parkville hospitals further enhances its convenience. Guests frequently praise the hotel for its immaculate rooms, which are consistently clean, comfortable, and well-appointed with modern amenities. While room sizes can vary, most travelers find them adequately managed for short stays, appreciating the presence of free toiletries and comfortable beds. The cleanliness standards at the hotel are exceptional, often described as spotless, and contribute to an overall pleasant experience. The staff at the hotel stand out for their friendliness and helpfulness, fostering a welcoming atmosphere for guests. Their accommodating nature and willingness to assist with luggage storage and transportation needs are highly appreciated, making interactions pleasant and adding to overall satisfaction. The beds receive high marks for comfort, significantly enhancing the restful and cozy experience at the hotel. Guests frequently highlight the super comfortable beds, contributing to a relaxing stay. Overall, the combination of convenient location, clean and comfortable accommodations, and attentive staff makes the Best Western Queen Victoria Market Hotel a delightful choice for visitors seeking a tranquil and enjoyable stay in Melbourne.

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7.8Good4,047 reviews

Melbourne : 16 Spencer Street

Reviews summaries

Best Western Melbourne City enjoys a prime location near Southern Cross Station, offering guests convenient access to Melbourne’s public transport, nearby attractions, eateries and vibrant dining scene. This convenience makes it an ideal base for visitors, who praise the hotel’s central position for exploring the city. While the breakfast and dinner experiences have been inconsistent due to occasional closures of the on-site dining facilities, guests who did dine there enjoyed the food and coffee. Nonetheless, the hotel's proximity to numerous dining options around Melbourne helps compensate for the lack of constant availability of these services. The rooms at Best Western Melbourne City are praised for their cleanliness, comfort and affordability, making them suitable for short stays or solo travelers. They come with essential amenities, although some guests find the room sizes quite small, particularly for longer stays or those traveling as couples. Despite a few complaints about outdated furnishings and soundproofing, many guests appreciate the well-maintained and tidy environments, alongside the friendly and efficient staff. The staff at Best Western Melbourne City receive consistent commendations for their friendliness, helpfulness and excellent customer service, significantly enhancing the overall guest experience. Guests also appreciate the strong and stable free WiFi, which meets their connectivity needs effectively. However, parking remains an area for improvement with guest feedback indicating that the parking facilities are far from the hotel, potentially inconvenient and sometimes expensive. Despite these issues, the hotel's access to public transport provides a convenient alternative. The hotel is regarded as family-friendly, offering family rooms and suites that accommodate additional guests comfortably. Its proximity to family-friendly attractions further enhances its appeal for those traveling with children. Additionally, its location makes it ideal for guests wanting to experience Melbourne’s nightlife with numerous pubs, bars and Crown Casino within walking distance, though some noise from the lively area can be expected at night. Overall, Best Western Melbourne City is highly recommended for its strategic location, cleanliness, affordability and exceptional staff service, making it a suitable choice for short-term stays, business travelers and those looking to explore Melbourne efficiently.

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8.6Fabulous5,140 reviews

Melbourne : 33 Ardlie Street, Attwood

Reviews summaries

The Best Western Melbourne Airport garners extensive praise from guests across various categories, making it a strong choice for travelers, especially those in transit through Melbourne Airport. Its prime location near the airport, coupled with a complimentary 24-hour shuttle service, is repeatedly highlighted for convenience. Guests appreciate the quiet, residential setting, close to shops and dining options, while still removed from the bustle of more commercial areas. The breakfast experience at the hotel is well-received, described as excellent, varied and offering good value for money. The inclusion of breakfast in the room rate is a pleasant bonus and the buffet receives accolades for its quality and comprehensive spread, enhanced by attentive and friendly staff. Similarly, the on-site restaurant impresses with its high-quality, varied menu and exceptional service, adding significant value and convenience for hotel guests. The rooms are another strong point, frequently praised for their cleanliness, comfort and modern amenities. Many reviews note the spaciousness and stylish decor of the recently renovated rooms, contributing to a restful stay. The meticulous housekeeping and well-maintained facilities, including spotless bathrooms, reinforce a high standard of cleanliness. Although some guests experienced noise issues and occasional odours, the overall comfort of the rooms is highly rated. Staff members at Best Western Melbourne Airport receive consistent commendations for their friendliness and professionalism. They are frequently described as warm, accommodating and efficient, enhancing the overall guest experience. Specific individuals and the shuttle bus drivers are often singled out for their exceptional service, contributing to a seamless and pleasurable stay. Facilities such as free Wi-Fi, the gym and the pool are generally well-regarded. The Wi-Fi service, although occasionally spotty, is largely noted for its strong and fast connection. The gym, though modest in size, is clean and functional, while the pool area is praised for its cleanliness and pleasant ambiance, despite some mentions of cold water and occasional maintenance lapses. The comfortable beds, a critical component for any stay, receive mixed reviews. While many guests find them exceptionally comfortable, others experience varying degrees of satisfaction, noting differences in firmness. However, the overall feedback leans positive with most guests enjoying a restful sleep. In summary, Best Western Melbourne Airport offers a four-star experience characterized by great value, cleanliness and comfort. With its strategic location, efficient shuttle service and standout dining options, the hotel meets and often exceeds the expectations of travelers seeking convenience and a pleasant stay near Melbourne Airport.