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Reviews summaries
DoubleTree by Hilton Milan offers a commendable experience, particularly noted for its spacious and comfortable rooms. Guests frequently highlight the well-maintained and clean rooms, which come equipped with modern amenities such as air conditioning, large TVs with Netflix and ample bathroom facilities. The hotel structure itself is praised for its elegant architecture, providing a positive ambiance enhanced by attentive and polite staff. The cleanliness standards at the hotel are generally high with rooms and shared spaces well-maintained. Guests appreciate the immaculate condition of the rooms, contributing to a pleasant stay, despite occasional minor issues such as dirty carpets and inconsistent housekeeping service. While the location presents a mixed bag due to its distance from central Milan and Milan's iconic attractions, it is ideal for those attending events at nearby venues like Ippodromo La Maura or San Siro. The hotel's proximity to highways and public transport hubs makes it accessible, especially for guests traveling by car, who benefit from ample and secure parking options. Meals at the hotel receive mixed reviews. Breakfast is often praised for its variety and abundance, although some guests feel improvements are needed in quality and variety. Dinner service is noted for its good, affordable offerings and pleasant outdoor terrace, though it could benefit from a broader menu and more consistent service. The staff at DoubleTree by Hilton Milan frequently receive accolades for their friendliness, professionalism and problem-solving skills, significantly enhancing the guest experience. Specific staff members, such as Greta and Federica, are often mentioned for their exceptional service. The hotel's gym is appreciated for being clean, well-equipped and functional, contributing positively to guests' fitness routines. The WiFi service, though free, receives mixed reviews due to its inconsistent reliability. Family travelers find the hotel especially accommodating with spacious, clean rooms suited for comfortable stays with children. The quality of beds is consistently praised with guests highlighting the comfort and restful sleep provided by large, clean and comfortable bedding. Overall, DoubleTree by Hilton Milan offers a generally positive hotel experience with room for improvement in dining variety, housekeeping consistency and WiFi reliability. The hotel's strengths lie in its room comfort, cleanliness, staff service and convenient parking, making it a reasonable choice for both leisure and business travelers.