Naples Hotels: Best-Western - Reservations Centre

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8.0Very good1,139 reviews

Naples : Piazza Principe Umberto 23

Reviews summaries

The Best Western Plus Hotel Plaza in Naples receives positive reviews for its advantageous location, which is near the central train station and major transportation hubs, facilitating easy access to Naples' historic sites and nearby destinations like Pompeii and Sorrento. Despite some concerns about the surrounding area's safety at night, its proximity to public transport and airport links makes it convenient for tourists and business visitors. Guests praise the hotel breakfast for its quality and variety, enjoyed on a picturesque rooftop terrace with stunning city views. With a mix of continental and regional specialties, including popular Neapolitan pastries, the breakfast offers a satisfying start to the day. The rooms, although described as cozy, provide comfort with modern amenities and are well-maintained. Guests appreciate the cleanliness and contemporary design, with many accommodations offering beautiful views or balconies. The hotel staff is frequently commended for their professionalism and friendliness, further enhancing the guest experience with attentive service and local guidance. Cleanliness is consistently highlighted as a strong point, with guests commending the immaculate condition of the hotel and rooms. The hotel maintains high standards, ensuring a neat and inviting atmosphere. Free Wi-Fi is available, though it may be weaker in rooms compared to public areas. Families will find comfortable accommodations with spacious family rooms suited for four, while business travelers benefit from the hotel's location and functional amenities. Although there are mixed opinions on whether the hotel fully meets a four-star standard, the overall perception remains positive. The hotel is accessible for guests with disabilities, adding to its appeal for a broad range of travelers. In summary, the Best Western Plus Hotel Plaza offers a pleasant stay enriched by exceptional staff service, a convenient location, and satisfying amenities, making it a favorable choice for varied visitors to Naples.

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8.3Very good1,820 reviews

Naples : Via Catullo 11

Reviews summaries

BW Signature Collection Hotel Paradiso receives high praise for its exceptional location atop Posillipo Hill, offering breathtaking panoramic views of the Gulf of Naples and Mount Vesuvius. This scenic setting provides a tranquil and serene escape from the bustling city center, although the steep hill and distance from central attractions may require transit assistance. Guests commend the breakfast experience, lauding the variety and quality of offerings, including fresh local products. The spectacular views from the breakfast terrace significantly enhance the dining experience, although some note occasional shortcomings such as limited variety and understaffing. Dinner at the hotel's rooftop restaurant is frequently celebrated for its delicious cuisine and exceptional ambiance with many guests fondly recounting their experiences dining with stunning vistas of Naples. The staff's pleasant demeanor generally contributes positively, despite a few instances of inattentiveness and critique of the limited and possibly overpriced menu choices. Accommodations at the hotel are regularly described as clean, comfortable and well-maintained. Rooms and bathrooms, though sometimes noted as small or outdated, often offer cozy furnishings and spectacular views, especially from higher floors or those with balconies. Cleanliness across the hotel receives consistent praise, particularly for guest rooms, although there are occasional mentions of inadequacies in public areas and the need for renovation in some spaces. Staff are frequently commended for their professionalism and friendly service, despite sporadic negative interactions. The hotel's free wifi service garners mixed reviews with many positive remarks on its speed and efficiency, primarily in common areas. However, weaker signals in rooms present a potential inconvenience for some guests. The spa, well-maintained and offering top-notch services, is a pleasant feature for guests, even if some find its location a bit inconvenient. The pool, described as more of a small splash pool or Jacuzzi, receives mixed feedback with many finding it too small and occasionally out of service. The nearby beach, while small and not directly adjacent to the hotel, offers a picturesque and serene environment. Its access via a short walk and the picturesque setting of the Mergellina area add to its charm, although the effort to reach it may pose a slight inconvenience. Parking is another mixed aspect of the hotel with praise for the secure underground and street options but concerns over cost and availability. Overall, BW Signature Collection Hotel Paradiso is lauded for its breathtaking views, excellent dining experiences, clean and comfortable accommodations and friendly staff, making it a memorable stay for those looking to experience the scenic beauty of Naples.

8.3Very good851 reviews

Naples : Viale J. F. Kennedy 143

Reviews summaries

The Best Western JFK Hotel in Naples provides a positive experience for travelers, praised particularly for its strategic location, high standards of cleanliness, and exceptional staff. Situated just outside the bustling city center, the hotel offers easy access to Naples' attractions thanks to its proximity to metro and train stations. This well-connected location makes it an ideal choice for both leisure and business travelers, with quick routes to local venues such as the Diego Maradona Stadium and the Mostra d'Oltremare exhibition center. Guests consistently commend the inclusive breakfast offerings, noting the extensive selection that includes delightful mozzarella, cold cuts, eggs, pastries, and fruits. Despite a few mentions of the breakfast area being cramped, the overall quality impresses many. The rooms are frequently described as modern, comfortable, and clean, contributing to a pleasant stay, with additional features like jacuzzi and sauna rooms enhancing guest satisfaction. While some rooms face noisier areas, they are generally spacious and well-maintained. The staff shines with their friendliness and professionalism, creating a warm atmosphere that enhances the guest experience. Although there were occasional issues with Wi-Fi after the first day and certain room amenities showing minor wear, the hotel's value, comfort, and service stand out positively. The hotel’s bedding, particularly the king-size beds, are noteworthy for their comfort, although improvements could be made with some pillows and mattress configurations. Ultimately, while the Best Western JFK Hotel may not fully meet all traditional 4-star expectations, its overall offering—characterized by dedicated staff, cleanliness, generous breakfast, and strategic location—provides great value, making it a recommended base for exploring Naples.

Popular

7.9Good1,258 reviews

Naples : Via Torino 108

Reviews summaries

Best Western Hotel dei Mille offers guests a blend of convenience, comfort, and quality service, making it a popular choice for travelers visiting Naples. Located ideally near Naples' Central Train Station, guests benefit from easy access to transportation and central attractions, making it exceedingly practical for those with packed itineraries. The hotel provides a commendable breakfast experience with a wide variety of offerings that cater to diverse tastes and dietary requirements, including a selection of local delicacies. Guests appreciate the pleasant ambiance of the breakfast room, though there are occasional calls for improved replenishment during peak times. Rooms at the hotel receive strong approval for their modern décor, ample space, cleanliness, and comfort. Equipped with necessary amenities and modern furnishings, they provide a restful retreat after engaging days in Naples. Daily housekeeping maintains high hygiene standards, with specific mentions of fragrant towels and spotless bathrooms contributing to a welcoming environment. The hotel's staff plays a key role in enhancing guest satisfaction, often praised for their friendliness and efficient service. Multilingual abilities and the attentiveness of team members like Angelo and Emanuelle receive particular commendation, enriching the overall guest experience. The atmosphere fostered by the staff is one of hospitality and warmth, enhancing the inviting nature of the hotel. The comfort of the beds is frequently highlighted, with guests enjoying restful nights thanks to quality mattresses and pillows, despite occasional issues with Wi-Fi connectivity. While the internet service could be improved, the proactive approach by staff indicates a commitment to guest satisfaction. The hotel is recognized for delivering good value for money within its three-star category. Continuing renovations and high standards in quality and service surpass typical expectations for its rating, making it a preferred choice for short getaways or business trips. Despite some concerns about the surrounding area's cleanliness and safety, the Best Western Hotel dei Mille remains a well-regarded option, appreciated for its convenience, cleanliness, and the attentive service of its staff.