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Holiday Inn New Delhi Aerocity by IHG
★★★★★Reviews summaries
The Holiday Inn New Delhi Aerocity by IHG, is generally well-received for its exceptional location, making it a prime choice for travelers due to its close proximity to Indira Gandhi International Airport. The hotel's setting in Aerocity with abundant trendy bars, restaurants and shopping options, further enhances its appeal. Guests also appreciate the nearby metro station facilitating easy access to central Delhi and other parts of the city. The breakfast offerings receive positive feedback for their variety and quality, featuring an extensive buffet with both Indian and Western dishes, although some guests feel the continental options could be improved. The courteous and efficient service from the breakfast staff enhances the overall experience despite higher prices and the 7 am start time, which can be inconvenient for early travelers. The dining experience, particularly the Italian-themed restaurant, is often praised for delicious and diverse dishes. However, some guests find the dinner prices high and the selection, particularly of premium meats, limited. Service consistency in the restaurant also varies with some guests encountering rudeness or slow service at times. Accommodations at the hotel are well-regarded for their cleanliness, spaciousness and modern decor. Guests frequently note the comfortable beds, quality amenities and professional housekeeping services. Although some reviews highlight minor issues such as smaller-than-expected room sizes, maintenance needs and occasional unpleasant odors, most guests find the rooms to be comfortable and conducive to a pleasant stay. The hotel maintains a generally high standard of cleanliness both in public areas and individual rooms. While a few guests mention specific areas needing better upkeep, the overall consensus is that the hotel is clean and well-maintained. Staff at the Holiday Inn New Delhi International Airport are commended for their friendliness, professionalism and helpfulness. Multiple guests highlight the attentive service from the front desk and housekeeping teams. Specific staff members are often mentioned for their exceptional service, contributing significantly to the hotel’s positive atmosphere. However, occasional issues with slow or unresponsive staff during busy times are noted. The WiFi service provides a mixed experience. Some guests report fast, reliable connections, while others face slow speeds, unstable connections and frequent dropouts, suggesting room for improvement in this area. The spa services receive positive reviews for their relaxing treatments and professional staff with guests appreciating the clean and calming ambiance. However, some note the spa's limited availability and disruptions due to COVID-19, impacting their experience. The gym is favorably reviewed for its modern equipment, spaciousness and maintenance, providing a satisfying workout experience despite limited operating hours and occasional usage interruptions. The swimming pool garners high marks for its cleanliness, design and enjoyable ambiance. Despite occasional closures and issues with pool temperature and accessibility timings, guests find the pool area relaxing and well-maintained, adding to the hotel's appeal. Parking facilities are generally appreciated for their ample, secure and conveniently located spaces. However, a minor concern about rats in the basement area and occasional charges for parking are noted. Families find the hotel to be a welcoming and safe environment, making it an excellent choice for those traveling with children. Overall, the Holiday Inn New Delhi Aerocity by IHG, offers a convenient and comfortable stay with a range of amenities that cater well to travelers, especially those needing easy access to the airport.
