Newcastle upon Tyne Hotels: Hilton

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8.2Very good3,515 reviews

Newcastle upon Tyne : Bottle Bank

Reviews summaries

The Hilton Newcastle Gateshead is a highly recommended hotel with an excellent location in the heart of Newcastle, offering amazing views of iconic landmarks like the Tyne Bridge and Quayside. The breakfast is considered wonderful, brilliant, fantastic and even amazing by some guests with plenty of choices available and staff going above and beyond to be helpful. The spacious and clean rooms with comfortable beds are offset by lovely views of the river and modern décor in some rooms. The hotel has received overwhelmingly positive reviews regarding cleanliness with guests impressed by the hotel's attention to cleanliness and found it to be a lovely place to stay with a great location and friendly staff. The hotel staff are described as "friendly" and "helpful" throughout the reviews with particular praise for the reception and restaurant staff. The Hilton Newcastle Gateshead offers a pool and spa, complete with breathtaking views, although some reviewers found them to be small. The hotel provides useful access to a swimming pool for families staying in the area. Despite a few criticisms, many would stay at the Hilton Newcastle Gateshead again and recommend it to others. Overall, the hotel offered a pleasant and enjoyable stay.

DoubleTree by Hilton Hotel Newcastle International Airport

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8.5Fabulous5,051 reviews

Newcastle upon Tyne : Woolsington

Reviews summaries

The DoubleTree by Hilton Hotel Newcastle International Airport is praised for its unrivaled convenience, located just steps away from Newcastle Airport and a Metro line connecting to the city. This prime location, often praised as seamless and stress-free, makes it an ideal choice for travelers catching early flights or arriving late. Guest reviews reflect overwhelmingly positive experiences, particularly in several key areas. The rooms are consistently described as spacious, clean, modern and comfortable, providing a quiet and restful environment ideal for pre- or post-flight stays. The high standard of cleanliness extends to both the rooms and public areas, underlining the hotel's commitment to hygiene and comfort. The hotel staff receive high marks for their friendliness, professionalism and efficiency across various interactions, enhancing the guest experience further. Most find the service warm, quick and welcoming, making a strong first impression for arriving travelers. The breakfast offering evokes a mixed response. On the positive side, a rich and varied selection of hot and cold foods, including fresh fruits, traditional cooked options and continental choices are well-liked. The breakfast area is also praised for its cleanliness and inviting atmosphere, supported by friendly service. However, inconsistencies in food quality, freshness and service efficiency are noted areas for improvement. In terms of dining, guests appreciate the quality and variety offered, particularly in the on-site Italian restaurant and the bar. While the dining experience is largely positive, some guests feel that the prices are high for the quality received. There are occasional criticisms regarding food preparation and portions, as well as sporadic service delays. Parking at the hotel is convenient and easy to use, though the fees are considered high by some guests, who suggest that clearer signage and more transparent pricing would be beneficial. For families, the hotel is a great choice, offering spacious family rooms, suitable dining options for children and amenities like cots and toys. The hotel's close proximity to the airport makes family travel more manageable and less stressful. Despite some criticisms, such as the occasional maintenance issue in rooms or the inconsistent Wi-Fi, the DoubleTree by Hilton Hotel Newcastle International Airport stands out for its prime location, high standards of cleanliness, spacious and comfortable rooms and friendly staff, making it a preferred choice for travelers flying through Newcastle.

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8.4Very good4,875 reviews

Newcastle upon Tyne : Baron House Neville Street

Reviews summaries

Hampton by Hilton Newcastle earns high praise from visitors, particularly for its prime location directly opposite the central train station, which ensures easy access to Newcastle's top attractions, shopping areas, nightlife and cultural venues. Despite the bustling surroundings, guests often find their stay surprisingly quiet, especially on higher floors, making the hotel suitable for both leisure and business travelers. Breakfast at the hotel receives overall positive feedback with guests enjoying a wide variety of hot and cold options in a self-serve model. The quality and variety, including items catering to various dietary needs, are frequently lauded, despite occasional issues with chaotic organization and limited selections. The included breakfast option adds significant value to the stay. Dinner options also fare well with a pleasant ambiance and a reliable menu that provides decent and convenient choices. While some guests reported limitations on late-night food availability and occasional prepackaged food, the offerings generally meet expectations and the 24/7 food menu ensures continuous availability. The hotel’s rooms are highlighted for their remarkable cleanliness, spaciousness and modern decor. Comfortable beds, ample storage and well-maintained bathrooms contribute to a restful stay. While there are minor maintenance issues, the proactive staff quickly resolve any problems. The accommodation effectively balances comfort and convenience, making it a solid choice in the heart of Newcastle. Cleanliness is a strong point with guests consistently praising the hotel's high hygiene standards. From pristine rooms to well-maintained common areas, the hotel's housekeeping efforts ensure a pleasant and comfortable environment. Staff at Hampton by Hilton Newcastle regularly receive accolades for their friendliness, professionalism and helpfulness. Guests appreciate the team's welcoming demeanor and efficiency in handling check-ins, inquiries and any issues that arise, enhancing the overall experience. Wi-Fi services are generally good with many guests finding the connection fast and efficient, particularly on the ground and second floors. However, some inconsistencies and weaker signals in certain areas occasionally detract from the experience. The on-site gym is another feature appreciated by guests, although feedback suggests that it could benefit from additional equipment. Despite occasional unavailability for maintenance, the gym provides a satisfactory experience for those wanting to maintain their fitness routines. Parking is one logistical challenge, as the hotel does not offer on-site parking, necessitating the use of nearby multi-storey car parks or the train station car park. While some discounts are available, guests often find the extra cost and the walk somewhat inconvenient. Families find the hotel accommodating with spacious rooms and amenities suitable for larger groups. Despite its central location and occasional noise from nightlife, the hotel's staff and facilities make it a good choice for a family holiday. Situated in the heart of Newcastle's vibrant nightlife scene, the hotel offers easy access to bars, clubs and restaurants. However, the noise from local venues can disrupt light sleepers. Security measures and helpful staff assist in managing the energetic environment. In summary, Hampton by Hilton Newcastle combines a strategic location with comfortable, clean accommodations, excellent staff and a positive dining experience, making it a recommended choice for visitors to Newcastle, though potential guests should be mindful of parking logistics and possible nightlife-related noise.