Ostersund Hotels: Best-Western - Reservations Centre

8.0Very good1,494 reviews

Ostersund : Thoméegränd 20

Reviews summaries

Best Western Hotel Gamla Teatern in Östersund stands out for its excellent location, central to the city center with easy access to restaurants, cafes, shops and key transport hubs. The historic charm combined with modern amenities ensures a memorable experience for guests, complemented by convenient features such as free parking and proximity to local attractions. The breakfast experience at the hotel is highly praised, known for its delicious and extensive selection catering to dietary restrictions, along with a cozy and nostalgic environment. The friendly staff further enhance the positive ambiance during breakfast service. Dinner at the hotel's main restaurant is appreciated for its good quality food and pleasant ambiance, though occasionally there are mixed reviews regarding portion sizes, food selection and service hours. Despite some inconsistencies, the dining experience remains generally enjoyable. Guest rooms at the hotel offer a unique blend of historical ambiance and modern comforts. Rooms are typically clean, cozy and well-maintained with comfortable beds. Some rooms even feature luxurious amenities like saunas and jacuzzis. However, there are occasional issues with room size, temperature control and noise. Cleanliness throughout the hotel is generally maintained to a high standard with particular praise for the spotlessly clean rooms and bathrooms. While there are minor occasional lapses, the overall feedback on cleanliness is positive. The hotel's staff are frequently highlighted as one of its best features, renowned for their friendliness, accommodating nature and excellent service. Guests feel welcomed and well-cared for, contributing to a pleasant stay. Wi-Fi at the hotel is reliable and fast, receiving positive remarks from guests who find it easily accessible and suitable for various online activities. The hotel's spa and wellness facilities are a major highlight, offering a sauna, jacuzzi and whirlpool. These amenities are well-maintained and provide a relaxing experience, praised for their quality and complementary inclusion in the stay. The gym, while basic, is appreciated for its cool design and functionality. It meets the needs of most guests with the additional option of borrowing bikes. The fitness facilities, although needing minor improvements, are generally well-received. Parking options are varied and convenient with private underground parking, free street parking on weekends and public parking nearby, though availability can be limited at times. The hotel is family-friendly, offering spacious rooms and amenities suitable for families and even welcoming pets. The relaxed atmosphere is conducive to a pleasant family stay. Guests generally find the beds comfortable, enhancing their stay with cozy and fresh rooms. Minor issues with bed softness and the comfort of extra beds are noted but do not detract significantly from the overall experience. While the hotel offers a luxurious and charming experience with many four-star features, there are occasional comments about cleanliness and capacity. Still, the central location and mix of appealing attributes create an overall positive impression. Lastly, the historic and cozy ambiance makes Best Western Hotel Gamla Teatern an ideal romantic retreat. Its charming old theater interior and attention to detail contribute to its appeal for couples seeking a romantic getaway.

7.7Good1,772 reviews

Ostersund : Körfältets Centrum

Reviews summaries

Best Western Hotell Ett in Östersund is noted for its convenient location near the E14 highway, providing easy access for travelers, especially those arriving by car. It is situated in a quiet area slightly outside the bustling city center but still within walking distance, which offers a pleasant 25-minute stroll or a short drive to nearby attractions. The ample parking facilities, including electric vehicle charging stations, add significant convenience for car tourists. The hotel’s breakfast receives high praise for its excellent, vast and varied buffet, which includes options catering to different tastes and dietary preferences. Guests appreciate the hot and cold dishes, fresh juices and specialties such as smoothies, salmon, pancakes and waffles. Despite occasional issues with refilling and crowding during busy times, the overall sentiment remains very positive. Dinner options elicit a mixed response. While the food quality is generally reasonable and the evening buffet is well-priced, the restaurant’s limited operating hours and the absence of weekend service are notable drawbacks. This might pose an inconvenience for late arrivals or weekend guests who may need to seek alternative dining options. The rooms offer a mix of spaciousness and cleanliness, appreciated by many, particularly families. Features such as modern bathrooms, comfortable beds and local art decorations contribute to a cozy atmosphere. However, some rooms are criticized for being outdated or poorly lit with occasional cleanliness issues. Cleanliness at the hotel is inconsistent. While many guests find the rooms clean and comfortable, others report issues such as dirty bathrooms, dusty furniture and general housekeeping lapses. This indicates variability in maintenance standards. The staff receive mixed feedback. Many guests commend their friendliness and helpfulness, contributing to a positive experience. However, some reviews highlight instances of unhelpfulness or rudeness, particularly at the reception. Despite these occasional shortcomings, the staff's efficiency during check-in and check-out is noted positively. Free Wi-Fi is offered with generally decent speeds, though some guests report slow connections during peak times or issues with TV reception. The hotel's parking facilities are a highlight, providing ample, free and some covered parking spaces, making it convenient for guests, especially those with electric vehicles. Families find the hotel accommodating with spacious rooms that comfortably fit families of four. However, the lack of an elevator for upper-floor rooms can be a challenge for those with strollers and additional beds for children are not always ready upon arrival. Despite this, the peaceful environment and various amenities contribute to a positive family-friendly experience. The beds receive mixed reviews. Many guests find them comfortable, wide and suitable for a good night's sleep, particularly appreciating the queen-size beds. However, others describe them as too hard or uncomfortable, suggesting variability in bed quality. Overall, Best Western Hotell Ett provides good value for a three-star establishment, offering an affordable and family-friendly environment. Despite some areas needing improvement, particularly in terms of cleanliness and dining options, it remains a commendable choice for travelers seeking a convenient and peaceful stay in Östersund.

7.5Good1,105 reviews

Ostersund : Storgatan 61

Reviews summaries

Sure Hotel by Best Western Algen, located centrally in Östersund, attracts guests with its highly convenient and quiet location. Positioned near the train station, city center, shops, restaurants and Lake Storsjön, it offers excellent accessibility whether for business or leisure, complemented by the convenience of on-site parking. The breakfast at the hotel is a standout feature, receiving consistent praise for its generous, varied buffet which includes fresh and homemade elements. Guests enjoy the selection of items catering to diverse tastes, including vegan options and appreciate the calm breakfast room. While there are occasional remarks about service hiccups, the overall breakfast experience is considered delightful and a great start to the day. Guests generally find the rooms at Sure Hotel by Best Western Algen to be spacious, comfortable, well-equipped and clean. Many rooms are newly renovated, featuring modern and stylish decor. The hotel provides a good value option, particularly for those on a budget, though some guests mentioned issues with room size, storage space and cleanliness during extended stays. Despite some hiccups, the rooms are viewed favorably for their tidiness and cozy atmosphere. The hotel staff consistently earns high marks for their friendliness and helpfulness, creating a welcoming atmosphere. A few reviews noted instances of inexperience among some staff members and suggested improvements in reception hours, but the overall impression of the staff's service is notably positive. Parking at the hotel is appreciated for its proximity and affordability with free and secure private parking options available. While the limited number of spaces poses occasional challenges, the overall convenience is well-regarded. Families find the hotel accommodating with spacious family rooms featuring fold-out sofas for children and a friendly atmosphere. The hotel is particularly suitable for short stays or transit accommodations. Lastly, the comfort of the beds receives mixed reviews. While many guests lauded the beds' comfort and the good quality bedding, some noted issues with hardness and discomfort in extra or sofa beds. In summary, Sure Hotel by Best Western Algen is well-appreciated for its prime location, hearty breakfast, comfortable and modern rooms, friendly staff and practical parking options, making it a solid choice for travelers seeking convenience and a pleasant stay in Östersund.