Portsmouth Hotels: Holiday-Inn - Reservations Centre

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7.4Good3,685 reviews

Portsmouth : Pembroke Road

Reviews summaries

Holiday Inn Portsmouth by IHG, is a great choice for those looking for a convenient location to explore Portsmouth. The hotel is in a central location, making it easy to walk or take public transportation to museums, shops, restaurants and attractions. Guests rave about the excellent location, friendly staff and good facilities. The breakfast is a highlight for many guests with plenty of choices and attentive service. The rooms are satisfactory, but some guests find them small and in need of updating. The hotel is clean and well-maintained with exceptional housekeeping service. The staff is consistently praised for their friendliness, helpfulness and attentiveness. The swimming pool and sauna facilities are convenient, although some guests note that they need updating. The parking situation is mixed with some guests finding it easy and convenient, while others find it limited and tight. The hotel is family-friendly with big-sized family rooms and a great pool. The beds are of standard double size with mixed opinions on their comfort. Overall, Holiday Inn Portsmouth is a charming and comfortable hotel that provides a great base for exploring the area.

Holiday Inn Express Portsmouth Gunwharf Quays by IHG

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7.8Good5,518 reviews

Portsmouth : The Plaza, Gunwharf Quays

Reviews summaries

Located in the heart of Portsmouth’s vibrant Gunwharf Quays, the Holiday Inn Express Portsmouth Gunwharf Quays by IHG, is celebrated for its exceptional location. The hotel is ideally situated for those looking to explore Portsmouth’s shopping, dining and nightlife scenes with attractions like the Historic Dockyard, Spinnaker Tower and Portsmouth Harbour train and bus stations just a short walk away. Guests also appreciate the convenience of free or discounted parking, making it particularly appealing for those traveling by car. The overall cleanliness and comfort of the rooms receive consistent praise. Visitors find the accommodations to be very clean and tidy with comfortable beds and modern amenities. Although some rooms are described as compact, they are generally suited for short stays. There are occasional maintenance issues and dated furnishings, but these do not significantly detract from the primary appeal of the hotel. Breakfast at the hotel garners mostly positive feedback with many guests enjoying the varied buffet selection of both hot and cold items. The inclusion of gluten-free and dairy-free options is particularly appreciated. However, during peak times, the breakfast area can become overcrowded and some guests note issues with food temperature and replenishment. The hotel’s friendly, efficient and helpful staff are frequently highlighted in reviews, contributing significantly to the welcoming atmosphere. Specific team members receive mentions for their exceptional service, enhancing the overall guest experience. For families, the hotel is well-regarded for its friendly environment and accommodating amenities, such as a kids' play corner and snack packs. Although family rooms are on the smaller side, they are typically sufficient for short stays. Free Wi-Fi is generally rated positively with many guests finding it reliable and fast. The convenience of additional USB ports by the bed is also a noted advantage. While the nearby nightlife contributes to a lively atmosphere, some guests report noise disturbances, particularly in rooms near bars or train lines. Despite this, the hotel's strategic location and overall positive amenities make it a favored choice for visitors to Portsmouth. To summarize, the Holiday Inn Express Portsmouth Gunwharf Quays excels in location, cleanliness and service. Although there are areas for improvement in room maintenance and breakfast service, the overall experience is both comfortable and convenient, making it a valuable option for travelers seeking a welcoming stay in Portsmouth.

Holiday Inn Express Portsmouth – North by IHG

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8.0Very good4,977 reviews

Portsmouth : Eastern Road

Reviews summaries

Holiday Inn Express Portsmouth – North by IHG, receives widespread acclaim, particularly for its prime location. Conveniently situated near major motorways and the ferry terminal, it serves as an excellent base for various travelers, including ferry passengers, business travelers and tourists exploring Portsmouth and its surroundings. The hotel’s proximity to key transport hubs, local attractions and practical amenities such as shops and petrol stations further enhances its appeal. The rooms at the hotel are another significant highlight, frequently praised for their spaciousness, modern furnishings and cleanliness. Guests appreciate the comfortable beds, effective air conditioning and well-maintained bathrooms, which contribute to a cozy and inviting atmosphere. The hotel’s accessibility makes it a practical option for all types of travelers, including those with disabilities. Staff at Holiday Inn Express Portsmouth – North receive consistent commendations for their friendly and professional demeanor. Guests often mention the warm and welcoming nature of the team, particularly the reception staff, who play a crucial role in enhancing the overall guest experience through their attentive and efficient service. The complimentary breakfast is seen as a valuable inclusion, offering a variety of options to accommodate different dietary requirements. Although there are some criticisms regarding the quality and range of the breakfast items, as well as occasional crowding during peak hours, the effort to maintain a well-stocked buffet is acknowledged positively. Dinner reviews are more mixed with certain dishes like pizzas and fish & chips standing out positively. However, limitations in menu choices, higher price points and inconsistent food quality are noted areas needing improvement. For families, the hotel stands out with its large family rooms, interconnecting options and pet-friendly policies, creating a welcoming environment suited to various needs. While there are minor issues, such as sofa beds and occasional noise, the overall family-friendly atmosphere and cleanliness make it a preferred choice for family stays. WiFi service at the hotel is generally praised for its reliability and speed, despite occasional connectivity issues during peak times. This strong internet service is appreciated by both business and leisure travelers. Lastly, the parking situation receives mixed feedback. While many guests find the parking ample and secure, the additional cost and the need to use an app for registration are points of contention. Overall, Holiday Inn Express Portsmouth – North stands as a highly regarded hotel offering a range of conveniences, comfortable accommodations and exceptional service, making it a solid choice for various types of travelers.