Queenstown Hotels: Holiday-Inn - Reservations Centre

Holiday Inn Express & Suites Queenstown by IHG

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8.6Fabulous2,333 reviews

Queenstown : Cnr Stanley and Sydney Street

Reviews summaries

Holiday Inn Express & Suites Queenstown by IHG, is praised for its exceptional location, situating guests conveniently within a short walk from Queenstown's vibrant city center, bustling with attractions, restaurants, shops and scenic waterfront views. The modern and clean design of the hotel is complemented by the friendly and approachable staff who consistently receive commendations for their professionalism and helpfulness. The hotel serves as an ideal base for those wanting to explore and enjoy Queenstown’s dynamic environment. Guests frequently highlight the substantial variety and quality of the complimentary breakfast, which includes hot and cold options, fresh fruit and a popular pancake machine. Despite minor critiques about variety and some specific items, breakfast is generally seen as a fantastic start to the day and a significant value add. Dinner options, though somewhat limited, are well-received with pizza and burgers often singled out as favorites. The overall dining experience is enhanced by the welcoming atmosphere and diligent staff, though occasional delays and limited menu variety are mentioned. The rooms, featuring stunning views of Lake Wakatipu and surrounding mountains through large windows, are described as modern, clean and stylish. While the compact size of some rooms and minor noise insulation issues are noted, the thoughtful amenities and overall cleanliness maintain a positive guest experience. Cleanliness is a standout characteristic of the hotel with both rooms and common areas receiving high praise for their pristine condition. Guests appreciate the spotless environments maintained by the diligent housekeeping team, contributing to a fresh and hygienic ambiance throughout their stay. The hotel staff's exceptional service is a recurring highlight with multiple mentions of their commitment to making guests feel welcome and well-cared-for. The reception team, known for their cheerful and helpful nature, enhances the guest experience with local recommendations and thoughtful gestures. Wi-Fi connectivity is generally reliable and free, though some guests report occasional issues with consistency. The gym, available 24/7, is appreciated for its selection of weights and the addition of a sauna, despite being small and occasionally in need of better maintenance. Families find the hotel accommodating with spacious family rooms, kid-friendly activities and a breakfast spread that caters well to young guests. The family-friendly environment and proximity to town's attractions make it a preferred choice for family travels. For ski enthusiasts, the hotel offers skier-friendly amenities such as drying rooms and ski lockers, along with easy access to ski resorts via nearby ski buses. The attentive staff, quality breakfast and overall convenience make it a reliable option for a ski holiday. Comfortable beds are another frequently mentioned positive aspect, though some guests express a preference for different mattress firmness. Overall, the hotel’s beds and pillows contribute to a restful sleep for many. In summary, Holiday Inn Express & Suites Queenstown provides a highly recommended stay with its strategic location, high standards of cleanliness, excellent service and a range of amenities catering to various guest needs, making it a solid choice for visitors to Queenstown.

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8.8Fabulous2,369 reviews

Queenstown : 28 Red Oaks Drive, Frankton

Reviews summaries

Holiday Inn Queenstown Remarkables Park consistently receives favorable reviews across various categories for its modern facilities and strategic location. Situated at the foot of the Remarkables, the hotel offers a tranquil environment with easy access to Queenstown Airport and local amenities such as supermarkets, shops and restaurants. It's particularly convenient for exploring nearby attractions and the Remarkables ski field, making it a prime location for both relaxation and adventure. The breakfast at the hotel is highly praised for its variety and quality with guests describing it as tasty and well worth the value. The buffet includes diverse options suited to different dietary requirements, contributing positively to the overall dining experience. Although there are occasional critiques about the range and temperature of the food, the attentive staff and overall quality make breakfast a favorable aspect of the stay. Dinner at the hotel also garners largely positive feedback, particularly for dishes served at the Giants restaurant, which is noted for its exceptional food and memorable dining experiences. While some guests point out the room for improvement in menu variety and service speed, the overall impression remains strong due to the high quality of food and the professionalism of the restaurant staff. The accommodation itself is one of the hotel's standout features. Guests consistently commend the clean, modern and spacious rooms, often highlighting their elegant decor and well-equipped facilities. Comfortable beds and scenic mountain views enhance the appeal, providing a restful and appealing environment. The bathrooms are likewise appreciated for their modern fittings and cleanliness. Cleanliness extends beyond the rooms to all areas of the hotel, maintained meticulously by a dedicated housekeeping team. This high standard of cleanliness significantly contributes to the hotel's positive reputation. Staff at the hotel are often singled out for their exceptional service with guests praising their friendliness, helpfulness and professional demeanor. Individuals like Danesh and Rachel are frequently mentioned for going above and beyond to ensure a pleasant stay, which enhances the hotel's welcoming atmosphere. The hotel's WiFi service is reliable and fast, complemented by modern TV systems featuring Chromecast, which guests find both innovative and user-friendly. The gym, though small, is well-equipped and clean, serving as a great facility for fitness enthusiasts, while the parking options, though limited in free availability, offer secure underground spaces at an additional cost. Families find the hotel highly accommodating with spacious family rooms and amenities geared towards children. Perks such as kids staying and eating for free add substantial value, making it a cost-effective option for families. Ski enthusiasts also find the hotel an ideal choice due to its proximity to the Remarkables Ski Field and the convenience of local transport to the slopes. Finally, the beds at the hotel are repeatedly described as very comfortable, contributing to a restful stay and earning the hotel high marks for comfort. Overall, Holiday Inn Queenstown Remarkables Park lives up to its four-star rating, offering excellent value for money, modern amenities and a high standard of service, making it a top choice for travelers visiting Queenstown.

Holiday Inn Queenstown Frankton Road by IHG

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8.2Very good1,179 reviews

Queenstown : 594 Frankton Road

Reviews summaries

The Holiday Inn Queenstown Frankton Road by IHG, provides guests with a remarkable stay experience, particularly enhanced by its superb location. Nestled on Frankton Road, the hotel offers breathtaking views of Lake Wakatipu and the surrounding mountains, allowing guests to enjoy a serene and quiet escape while remaining conveniently close to Queenstown's city center and the airport. The friendly staff, clean facilities and availability of amenities such as a restaurant and breakfast options contribute to a comfortable and scenic retreat. Guests consistently praise the buffet breakfast, which features high-quality and varied options including Bircher muesli and berry coulis, all enjoyed alongside stunning lake and mountain views. The dinner experience at the on-site restaurant, Grazier, is also well-regarded with highlights such as the truffle risotto and rib eye steak standing out. Though the menu options are somewhat limited, the quality of food, service and family-friendly policy of children dining for free make it a favorite for many. The hotel’s rooms often delight guests with their stunning lake views and modern, cozy interiors. Cleanliness and comfort are highly valued with many appreciating the spaciousness and amenities provided. However, there are occasional reports of rooms being smaller than expected and some maintenance issues such as dust and drafty doors. Yet, the picturesque vistas, comfortable beds and friendly staff help maintain overall guest satisfaction. Cleanliness feedback is mixed with many praising the well-maintained and tidy rooms, while others highlight inconsistencies in housekeeping services. Despite some concerns like unclean bathrooms and occasional reports of bed bugs, the majority find the rooms clean and inviting. The hotel's staff are frequently applauded for their friendliness and professionalism, contributing to a welcoming atmosphere and exceptional service. Specific staff members are often mentioned for their helpfulness, enhancing the overall guest experience. The wifi service, though free, has received mixed reviews. While some find it reliable, others report slow and unreliable connections. The spa facilities, though appreciated for their relaxation benefits, are noted as needing updates, particularly in cleanliness and functionality. The gym receives mixed feedback as well with some guests pleased to have access, while others feel the equipment is lacking. Parking is a contentious point with a daily fee and limited spaces posing challenges, though its convenience is appreciated by some. For families, the hotel provides appealing features, making it a valued choice for those traveling with children. Overall, the combination of stunning views, friendly staff and comfortable accommodations make Holiday Inn Queenstown Frankton Road a favorable option for travelers seeking a peaceful yet connected stay in Queenstown.