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Reviews summaries
DoubleTree by Hilton Resort & Spa Marjan Island, situated on the picturesque Marjan Island in Ras al-Khaimah, is highly regarded for its prime location that balances convenience with tranquil beauty. Guests appreciate its proximity to major attractions like triathlons and marathons start lines, as well as family-friendly amenities such as expansive pools, kids' areas and a private beach. The resort offers scenic sea views from spacious rooms with easy access to Al Hamra Mall and Dubai, providing a serene escape from the city's bustle. While the breakfast buffet receives mixed reviews, many guests applaud its variety and quality, featuring popular items like waffles, pancakes and occasional salmon. Some guests, however, find the breakfast limited in variety and sometimes chaotic during busy times. Similarly, the dinner experience garners mixed feedback; while specialty restaurants receive praise, the main buffet often falls short of guests' expectations in terms of diversity and quality. Rooms at the resort are generally spacious and clean, particularly in the newer Bay Club and Garden Villas. Many appreciated the comfortable beds and beautiful views. However, some guests reported cleanliness issues and outdated furnishing in older rooms, along with occasional maintenance problems. Family-friendly accommodations and large bathrooms were frequently noted as positives. Cleanliness is usually praised with mentions of well-maintained pools and common areas. However, some guests cited inconsistencies, particularly in room cleanliness and housekeeping services. The staff is often praised for their friendliness and helpfulness with specific individuals receiving commendations. However, mixed experiences at reception and inconsistent service levels suggest a need for improved training. WiFi connectivity presents challenges, particularly in rooms, despite some praise for the fast and convenient service in common areas. The spa is a highlight with many guests enjoying the range of services and serene atmosphere, although some noted maintenance issues and high costs. The gym is generally well-received for its cleanliness and equipment, though its size and additional costs are minor concerns. The variety of well-maintained pools, including separate areas for adults and children, is a key attraction. Children particularly enjoy the fun and engaging waterpark, although certain pools were noted to be quite cold. Overall, DoubleTree by Hilton Resort & Spa Marjan Island provides a comprehensive and family-friendly resort experience with a few areas for improvement, ensuring a memorable stay in Ras al-Khaimah.