Riyadh Hotels: Hilton - Reservations Centre

PopularHighly Rated

9.0Superb3,396 reviews

Riyadh : 6623 Al Shohadaa – Eastern Ring Road

Reviews summaries

The Hilton Riyadh Hotel & Residences offers an enviable blend of convenience and tranquility, making it a top choice for both business and leisure travelers. Positioned near Granada Mall and just minutes from the airport, it provides easy access to key business centers and popular malls while maintaining a peaceful environment away from the city's bustle. The location is highly praised for its strategic placement, lively yet calm atmosphere and excellent connectivity. Guests have lauded the breakfast experience as one of the hotel’s standout features, often describing it in superlative terms. The buffet offers a wide variety of delicious options catering to both Western and Eastern preferences with the staff receiving commendations for their friendliness and helpfulness. Despite occasional criticisms regarding coffee quality and pricing, the overall sentiment towards the breakfast remains highly positive. The dinner experience receives mixed reviews. While many guests enjoy the superb and diverse food options, including an excellent Friday lunch buffet, some feel that certain offerings, particularly the Asian buffet, are underwhelming and overpriced. The hotel's dining experience is marked by good service and cleanliness, though some inconsistencies in food quality and value are noted. Rooms are generally praised for their spaciousness, modern decor and comfort, often featuring great city views. However, issues with maintenance, cleanliness and outdated furniture are occasionally raised. Mixed feedback on housekeeping services underscores the need for more consistent room cleanliness and better response to guest requests. Cleanliness across the hotel is frequently praised with many guests noting the immaculate condition of rooms and common areas. However, occasional lapses such as unclean toilets and dusty carpets have been reported. The hotel's commitment to sanitation and safety is appreciated, yet consistency in cleaning standards could be improved. The staff at Hilton Riyadh Hotel & Residences receives extensive commendation for their professionalism, friendliness and exceptional service. Special mentions of individual staff members and the warm hospitality of the Saudi national staff contribute positively to the guest experience, though minor issues with response times and communication at the reception are mentioned. The hotel provides free Wi-Fi, which has received mixed reviews. While some guests find it fast and reliable, others experience weak signals and frequent disconnections, indicating room for improvement in internet service. The hotel’s spa facilities, especially the Al Tala Spa, are praised for their cleanliness and relaxing environment, although some find the spa services below expectations. The gym receives positive feedback for being well-equipped and catering to diverse fitness needs, contributing to the hotel's reputation for quality amenities. Feedback on the pool area is mixed. The pool is described as warm, child-friendly and clean, making it ideal for families, though early closing times and occasional cleanliness issues are noted. Parking facilities receive mixed opinions with positives including valet service and spacious parking areas. However, guests highlight issues with delays in car retrieval, congestion during events and the need for better organization and signage. Overall, Hilton Riyadh Hotel & Residences stands out as a luxurious and convenient option for travelers, offering high-quality amenities, excellent staff service and a strategic location. While there are areas for improvement, particularly in room maintenance and Wi-Fi service, the hotel provides a generally positive and comfortable guest experience.

DoubleTree Suites by Hilton - Riyadh Financial District

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8.8Fabulous1,308 reviews

Riyadh : 3606 Northern Ring Road, Unit 3369

Reviews summaries

DoubleTree Suites by Hilton - Riyadh Financial District enjoys a prominent location that appeals to both business and leisure travelers. Guests frequently commend the hotel’s strategic proximity to major attractions, shopping malls, restaurants and Riyadh's financial center. The setting is noted for being both conveniently central and peacefully tranquil, providing a serene environment despite the bustling surroundings. Rooms at the hotel receive high praise for their spaciousness, cleanliness and comfort. The suites, in particular, are well-suited for families and groups, featuring generous interiors and well-maintained amenities. Bathrooms, although generously sized, had a few critiques regarding small bathtubs and water spillage. The comfortable beds and overall peaceful atmosphere ensure a restful experience, although a few guests mentioned the need for better pillows. The cleanliness of the hotel is a standout feature with many guests highlighting the superb maintenance and pleasant aroma throughout the premises. Despite minor issues such as old carpets and dirty windows, the general consensus remains highly positive. The hotel's breakfast offerings are widely lauded for their variety and quality. With over 25 different items, the breakfast buffet, including a notable fresh honey selection, is a significant highlight. Though some guests find the cost of breakfast high, the quality and attentive service largely overshadow this concern. Dinner experiences are more mixed with the in-restaurant dining being highly praised for its service and ambiance. However, room service and certain dishes fall short of expectations with critiques about taste and preparation quality being common. Staff hospitality is another major positive with specific commendations for friendly and helpful interactions, particularly from front desk personnel. While there were some mentions of service inefficiencies and unprofessional behavior, the overall perception of staff remains warmly favorable. Family travelers find DoubleTree Suites by Hilton an attractive option with spacious family suites and amenities such as recreational areas for children and a heated pool. The hotel’s proximity to entertainment options further enhances its family-friendly appeal. Wi-Fi service at the hotel has received mixed reviews with some guests enjoying strong connectivity, whereas others experienced issues that were not always promptly resolved. The hotel also caters well to business travelers, offering an environment conducive to work with excellent cleanliness and courteous service. The luxurious ambiance, coupled with essential business amenities, makes it a fitting choice for professionals. Parking facilities are positively reviewed for their cleanliness and convenience, although the valet service sometimes incurs a fee. Overall, DoubleTree Suites by Hilton - Riyadh Financial District offers a blend of luxury, comfort and strategic location, making it a top recommendation for visitors to Riyadh. While certain areas such as room service quality and minor maintenance issues could benefit from improvement, the positive aspects of spacious rooms, excellent breakfast, cleanliness and great staff ensure a commendable guest experience.

Hilton Garden Inn Riyadh Financial District

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8.6Fabulous1,224 reviews

Riyadh : 3606 Northern Ring Road

Reviews summaries

The Hilton Garden Inn Riyadh Financial District is generally well-regarded by guests, particularly for its outstanding location and modern design. This hotel is strategically positioned near key areas such as the King Abdullah Financial District, Riyadh Park Mall and various high-end restaurants, making it ideal for both business and leisure travelers. Guests commend its serene yet accessible setting, away from congestion but close to essential services and attractions. Breakfast at the hotel is frequently praised for its diverse offerings and excellent quality, further enhanced by the friendly and helpful staff. While there are some suggestions for improvement, particularly regarding the cheese selection and value for cost, the overall experience is positive with many guests enjoying the variety and quality of the food. Dinner receives more mixed reviews. While room service is appreciated for its convenience and quality, some guests find the restaurant lacking, citing issues with food quality and high prices. Nonetheless, the ambiance of the restaurant and the complimentary supper and refreshments add value to the dining experience. The rooms are noted for their modern furnishings, cleanliness and comfort, though they are often described as small and not ideal for long stays. Some guests also reported issues such as unpleasant odors, soundproofing problems and occasional malfunctions in amenities like air conditioning. Cleanliness throughout the hotel is generally praised with well-maintained rooms and facilities contributing to a welcoming atmosphere. Despite isolated incidents of cleanliness issues, the hotel's commitment to sanitation and clean environment is a highlight for many guests. The staff at Hilton Garden Inn Riyadh Financial District receive mixed reviews. Many guests commend their friendliness, professionalism and helpfulness with special mentions for individuals who provided exceptional service. However, there are also reports of inefficiencies and occasional unprofessional behavior, indicating a need for further training and better management. WiFi connectivity is mostly reliable and fast, although some guests experience issues in rooms far from the elevator and on upper floors. The gym and pool areas receive mixed feedback; while some appreciate the facilities, others find them inadequate or restrictive, particularly the gym's limited hours for female guests. Parking is accessible and secure, though there are some criticisms regarding signage, shading and convenience. Families find the hotel welcoming and the staff accommodating with provisions like children’s beds and connected rooms, but note a limited number of family-friendly amenities and entertainment options. The beds and bedding receive varied reviews with many guests finding them comfortable, contributing to a good night's sleep, but others criticizing the pillows and bed sizes. Overall, the Hilton Garden Inn Riyadh Financial District aligns well with its four-star rating with many guests appreciating its value, cleanliness and location.However, there are areas for improvement, particularly in food quality and service consistency, that could enhance the overall guest experience.

DoubleTree by Hilton Hotel Riyadh - Al Muroj Business Gate

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7.8Good723 reviews

Riyadh : The Northern Ring Road - Exit 5. Next to the upcoming King Abdullah Financial District

Reviews summaries

The DoubleTree by Hilton Hotel Riyadh - Al Muroj Business Gate is highly praised for its strategic and convenient location. Set in a prime spot, the hotel is close to major attractions, shopping malls like Riyadh Park and Hayat Mall and offers easy access via the Northern Ring Road. Guests appreciate the peaceful surroundings despite its proximity to lively areas and commend the exceptional customer service of the reception staff. The breakfast experience garners mixed reviews. Many guests enjoy the variety, quality and delicious offerings of the breakfast buffet, but some express dissatisfaction with the menu's lack of diversity and its repetitive nature, particularly for long stays. The breakfast is also considered expensive by some visitors. Dinner at the hotel generally receives positive remarks for food quality and variety with guests praising the chefs and staff for their tasty dishes and hospitality. Some guests, however, reported issues such as food poisoning, limited menu options and inconsistent service, which notedly detract from the dining experience. Rooms at the hotel earn mixed feedback. Guests highlight the cleanliness, comfort, spacious suites and beautiful decor. Noted concerns include small room sizes, poor lighting, worn-out furniture, problems with air conditioning and hot water, noise issues and occasional cleanliness problems like dirty carpets and stained linens. Despite these drawbacks, the responsive and friendly staff often enhances the overall experience. Cleanliness of the hotel also has varied reviews. Many guests find the environment clean, peaceful and well-maintained, particularly enjoying the clean rooms and hallways. However, others reported issues such as rooms smelling of smoke, untidy carpets, worn-out furniture, lack of proper housekeeping services and intrusive cleaning staff, highlighting a need for more consistent upkeep. Staff performance receives mixed feedback as well. Guests commonly praise the staff for their courtesy, professionalism and helpfulness, particularly at the reception. However, some guests experienced unhelpful behavior, slow reception service and inconsistent housekeeping standards, indicating areas for improvement. WiFi performance at the hotel varies with some guests finding it adequate and others reporting slow internet, weak signals and frequent disconnections. The availability of reliable internet appears to be inconsistent. The beds in the hotel receive mixed reactions. Many guests find the beds comfortable and clean, contributing to a restful experience. Nonetheless, some guests report discomfort with mattresses and pillows, thin duvets and issues such as bad smells in the bedspreads, indicating that bed comfort and cleanliness could be further improved. In summary, while the DoubleTree by Hilton Hotel Riyadh - Al Muroj Business Gate excels in location, staff friendliness and certain aspects of dining and room quality, there are notable areas such as breakfast diversity, room maintenance, cleanliness, WiFi and bed comfort that require attention to ensure a consistently positive experience for all guests.

Popular

8.6Fabulous427 reviews

Riyadh : 8508 King Fahd Branch Rd, 3817 Al Olaya, Riyadh, 12333

Reviews summaries

Hilton Riyadh Olaya stands as a remarkable choice for travelers, distinguished by its superb location in the heart of the city. Centrally positioned near major attractions like the Kingdom Tower and popular shopping destinations, guests find the hotel's setting to be both accessible and advantageous, especially for those attending events nearby. The surrounding area is appreciated for offering beautiful views and convenient access to various services. The hotel's breakfast offerings are a particular highlight, providing an exceptional experience marked by attentive staff and superb service. With a buffet that includes a wide range of continental and Arabic specialties, guests enjoy a varied and delicious start to their day in a pleasant breakfast area. The extensive selection and quality of the breakfast are consistently praised. The rooms at Hilton Riyadh Olaya receive commendation for their spaciousness and comfort, with a modern and clean aesthetic. Guests appreciate the well-maintained and tidy appearance, along with elegantly designed suites and beautifully decorated rooms. Although there are occasional remarks about cleanliness, the overall impression remains favorable. Cleanliness is upheld as a significant strength at Hilton Riyadh Olaya, with the housekeeping team ensuring that rooms and facilities are spotless. The pristine condition of the hotel extends to its spa facilities, complemented by a clean and welcoming atmosphere, making it ideal for both family vacations and business trips. A standout feature of the hotel is its exceptional staff, consistently praised for their professionalism and friendliness. The concierge team and reception staff are notably helpful, contributing to an overall welcoming and accommodating atmosphere. The staff's dedication to service significantly enhances the guest experience, seen in their ability to make guests feel welcomed and valued. Overall, Hilton Riyadh Olaya excels in providing a memorable stay marked by its prime location, outstanding breakfast, comfortable rooms, impeccable cleanliness, and exemplary staff service.