York Hotels: Holiday-Inn - Reservations Centre

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8.7Fabulous5,221 reviews

York : City Centre, 53 Piccadilly

Reviews summaries

The Holiday Inn York City Centre by IHG is highly regarded for its prime location in the heart of York, offering convenient access to the city's historic attractions, shops, and restaurants. Guests consistently praise the hotel’s modern amenities, clean and comfortable rooms, and the exceptional service from its friendly and helpful staff. The central location, combined with well-maintained facilities, creates a welcoming base for exploring York. The breakfast experience is well-received, with a variety of options that cater to different tastes. Despite some comments on food temperature and dining room warmth, many guests find the breakfast worth the cost, especially with offers like kids eating free. Conversely, the dinner options have received less favorable reviews, often overshadowed by the nearby local dining scene, suggesting room for improvement in this area. The rooms are frequently described as clean, modern, and comfortable, though some guests note the standard room sizes can be small, particularly for families. Despite minor issues with temperature control and occasional noise, the accommodations are seen as good value for short city stays. The hotel's welcoming staff significantly enhance the overall experience with their attentive service. Families appreciate the hotel's family-friendly atmosphere and proximity to attractions, despite some rooms feeling cramped when accommodating multiple guests. The children’s area and activities, coupled with the attentive staff, add value for family travelers. The free Wi-Fi is generally reliable, complementing the hotel’s offerings for both leisure and business travelers. Although the gym is compact, it features modern equipment, providing a satisfactory fitness experience. Overall, the Holiday Inn York City Centre meets the expectations of many guests, offering comfort, cleanliness, and a central location, making it a favorable choice for visitors to York.

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7.8Good5,830 reviews

York : York Racecourse, Tadcaster Road

Reviews summaries

The Holiday Inn York by IHG, is highly regarded for its excellent location, which offers easy access to local attractions like the York racecourse and city center. Guests particularly appreciate its quiet surroundings and convenient transport options, including a superb bus service and ample free parking. The breakfast at the hotel is consistently praised for its quality, variety and inclusivity, featuring both traditional English and continental options. While some minor issues regarding temperature and occasional delays in replenishing items were noted, the overall satisfaction with the breakfast remains high. Dinner at the hotel's restaurant receives mixed reviews with many enjoying tasty, fresh meals and well-presented dishes. However, the limited menu options and higher prices have drawn some criticism. Despite these concerns, the quality of service and favorable atmosphere are often highlighted. The rooms are described as clean, spacious and comfortable with large, airy spaces and well-functioning amenities. While some guests mention that the rooms could use updating and note issues with small bathrooms and occasional noise, the overall experience remains positive. Cleanliness throughout the hotel is generally well-regarded with many guests noting the tidy and well-maintained environment. Minor issues, such as dust in certain areas, are occasionally mentioned, but do not significantly detract from the overall positive sentiment. The hotel staff consistently receive high marks for their friendliness, efficiency and professionalism. Guests often highlight the warm and welcoming atmosphere created by the staff, who are attentive and eager to ensure a pleasant stay. Free Wi-Fi is available and while some guests find it reliable and fast, others report occasional connectivity issues. The hotel’s parking facilities are frequently praised for their convenience and security, contributing to a stress-free experience for those traveling by car. Family travelers find the hotel accommodating with friendly staff and amenities such as entertainment options for children and complimentary hot chocolate. Although some issues with uncomfortable pull-out beds and occasional setup problems are noted, the family-friendly environment is generally well-received. The beds at the hotel receive mixed feedback with many guests finding them comfortable and clean. However, some mention issues with firmness and the comfort of sofa beds. The overall bedding quality contributes to a restful stay for most guests. Overall, the Holiday Inn York by IHG, offers great value for money with its strategic location, comfortable accommodations and friendly service. Despite some areas needing improvement, it remains a popular choice for both leisure and business travelers visiting York.

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8.1Very good1,782 reviews

York : Malton Road

Reviews summaries

Holiday Inn Express York by IHG, garners positive reviews for several aspects, creating a welcoming and satisfying experience for most guests. The location is praised for its strategic placement near park and ride facilities, ensuring convenient access to York's city center and nearby attractions like shopping precincts and restaurants. The free onsite parking is an appreciated amenity that adds to the convenience, particularly for those traveling with a car. The hotel’s quiet surroundings contribute to a restful stay, making it an ideal choice for a tranquil getaway. The breakfast offerings receive high accolades, noted for their extensive selection catering to various tastes and dietary preferences. Guests often describe the breakfast as plentiful and satisfying with many appreciating the complimentary nature and attentive service provided by staff. The quality of the food, including options like fresh pastries, cereals and vegetarian sausages, leaves a lasting positive impression on visitors. Dinner options are well-addressed due to the proximity of the Toby Carvery next door, which guests frequently praise for its satisfactory meals and pleasant staff. The accessibility of a decent neighboring restaurant adds value, especially since the hotel itself does not offer dinner service. The rooms provide a mixed experience. Many guests highlight the cleanliness and comfort of the rooms, appreciating their modern decor and spaciousness. However, some reviews mention issues like small room sizes, outdated decor and maintenance concerns. Despite these, the overall cleanliness and comfort, coupled with a friendly and helpful staff, make the rooms suitable for short stays. Cleanliness throughout the hotel is consistently applauded with rooms and communal areas described as spotlessly clean. Housekeeping ensures a maintained environment, contributing to a welcoming atmosphere for guests. The staff at Holiday Inn Express York are a standout feature, often receiving high praise for their exceptional service. Descriptions of the team include friendly, helpful and welcoming with many guests feeling valued and at home. The professionalism and cheerful demeanor of the staff significantly enhance the overall positive ambiance of the hotel. Free WiFi is available and appreciated, though some guests experience intermittent connectivity issues. Nonetheless, the complimentary internet service remains a valued perk for many. Parking is another positive aspect with guests appreciating the free, ample and easily accessible spaces. This convenience is particularly noted for those arriving by car, adding to the stress-free experience of staying at the hotel. The hotel also caters well to families, offering spacious family rooms and amenities like cots and in-room entertainment. Though some rooms may feel cramped for larger families, the overall family-friendly atmosphere and practical location near attractions make it an excellent choice for family getaways. Beds provide a varied experience with many guests finding them clean and comfortable. However, secondary options like sofa beds receive mixed reviews regarding their comfort. The quality of pillows also varies with some guests finding them too firm. Overall, Holiday Inn Express York by IHG, delivers a solid three-star experience, offering good value for money and suitable amenities. The combination of strategic location, excellent breakfast, friendly staff and clean facilities makes it a reliable choice for budget-conscious travelers seeking a comfortable stay.